Get “brand is missing” error although I did entered a valid brand name

Hey @recyborg

Thanks for contacting us today.

WP-Lister takes product attributes in Woocommerce and sends them to eBay as item specifics by default. All you need to do is visit the attributes tab in your edit product page, add an attribute, in this case “Brand” then in the box to the right put in the value of the attribute. Then when you send this item to eBay those product attributes will be listed as item specifics on eBay.

Or if you would like, in WP-Lister Pro for eBay, the Item specifics box will show in the Listing Profile and edit product page after you select a category, (the lite version only includes this feature on each edit product page and not in the listing profile) and all you will need to do is input the value once, and every listing linked to that listing profile will use that value.

You can read more about item specifics here:

http://www.wplab.com/plugins/wp-lister/documentation/profiles/#Item_Specifics
http://www.wplab.com/list-your-products-with-item-specifics-recommended-by-ebay/

If your products do not have any brand, you can simply enter “Does not apply” in the item specifics table, or product attribute value. There is also a setting in the Pro version that will automatically add does not apply for you if an item specific is left blank which is discussed here: https://docs.wplab.com/article/122-error-required-field-ean-is-missing-21919301-on-ebay

If you don’t see “Brand” in the item specifics table, you should click the “refresh details” link on the accounts page of WP-Lister. Then check the edit product page’s item specifics table for the “Brand” value where you can input a value for the brand.

Kind regards,
John

Thanks for that @recyborg

Please contact us through our support form so we can instruct you on how to send us debug log information to look into this further.

Include a link to this forum post as well.

kind regards,
John