Title: get an error
Last modified: August 20, 2016

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# get an error

 *  [MizanKabir](https://wordpress.org/support/users/mizankabir/)
 * (@mizankabir)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/get-an-error/)
 * my site is [http://pepdeal.com](http://pepdeal.com). when i visit,it shows the
   following messages “Required function “mb_convert_encoding” does not exist”

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [keesiemeijer](https://wordpress.org/support/users/keesiemeijer/)
 * (@keesiemeijer)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/get-an-error/#post-2406970)
 * try:
    – switching to the default theme by renaming your current theme’s folder
   in wp-content/themes using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever
   file management application your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management
   application your host provides. Sometimes, an apparently inactive plugin can 
   still cause problems.
 * – re-uploading all files & folders – except the **wp-content folder** from a **
   fresh** download of WordPress. by using [FTP](http://codex.wordpress.org/FTP_Clients)
   or whatever file management application your host provides.
 *  Thread Starter [MizanKabir](https://wordpress.org/support/users/mizankabir/)
 * (@mizankabir)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/get-an-error/#post-2406971)
 * thanks.
 * Recently my host company tell me that they are migrating.
 * Does the problem from that?If yes,who can fix it?me or they.
 * Thanks
 *  Moderator [keesiemeijer](https://wordpress.org/support/users/keesiemeijer/)
 * (@keesiemeijer)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/get-an-error/#post-2406972)
 * mb_convert_encoding is a php function (not WordPress):
    [http://php.net/manual/en/function.mb-convert-encoding.php](http://php.net/manual/en/function.mb-convert-encoding.php)
 * Does your host meet the minimum requirements to run WordPress:
    [http://wordpress.org/about/requirements/](http://wordpress.org/about/requirements/)
 * Ask them if they have a problem on their end.
 *  Thread Starter [MizanKabir](https://wordpress.org/support/users/mizankabir/)
 * (@mizankabir)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/get-an-error/#post-2407151)
 * thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘get an error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [MizanKabir](https://wordpress.org/support/users/mizankabir/)
 * Last activity: [14 years, 8 months ago](https://wordpress.org/support/topic/get-an-error/#post-2407151)
 * Status: not resolved

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