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[resolved] Get a white screen when i click on the newsletter link (5 posts)

  1. simonac
    Member
    Posted 1 year ago #

    Hello,

    i installed wysija and all worked well. Then i moved the whole page to another server and another url.

    Now the funktion of creating newsletter is broken. When i click on "Newsletter" i just get a whitescreen. The other two options- Settings and Subscrbers work.

    I also did the update today...

    A deinstallation did not work to.

    Thanks in advance.

    Kind Regards

    http://wordpress.org/plugins/wysija-newsletters/

  2. Ben
    Member
    Plugin Author

    Posted 1 year ago #

    Hello There,

    You can always reinstall the plugin using the Reinstall now button in Wysija > Settings > Advanced > Geeky Options

    Try that this should wokr!
    Cheers,
    Ben

  3. simonac
    Member
    Posted 1 year ago #

    Hi Ben thanks for the answer.

    I tried this out but unfortunately after clicking reinstall i got a whitescreen as well.

    After going back to the dashboard i had the same problem again.

    Regards

  4. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    White pages... you might try a few tips here: http://support.mailpoet.com/knowledgebase/allocated-memory-size-issue/

  5. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Closing the issue, since we haven't heard back from the user in 3 weeks!

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