Support » Installing WordPress » get a blank screen when trying to run install.php

  • Yesterday I loaded versino 2.6.1. I uploaded the files and changed the config file.

    When I try to run wp-admin/install.php I get a completely blank screen.

    Host support said I needed to changed the file permissions from 644 to 750.

    I have done that and still get the blank screen. Any ideas?


Viewing 9 replies - 1 through 9 (of 9 total)
  • Actually folders should be 755 but typically a blank screen is indicative of low php memory. Ask your host to bump it to 32M.

    I had changed it to 20 and it didn’t work.

    I just changed it per your suggestion to 32 and then 48 and still nothing.

    Oh, and directories are 755, files 750.




    Volunteer Moderator

    Files – 644. If you want to make some files editable by WP, CHMOD to 666

    OK, I put all files back to 644, directories still 755.

    Memory in php.ini set to 64M.

    Still nothing.



    Volunteer Moderator

    changed the config file.

    hello .. what did you change in your wp-config.php? Why? Is this the first time you installed WP platform in your server? Or, did you change database settings or user permission?


    This is the first time I have installed WP period. 🙂

    I edited the config file to include the db information. I believe this has been done correctly as if I put garbage in there I get a db error msg. Right now I am getting no error at all. Just a white screen.

    My host has this listed under PHP:
    Path to your Web document root: /home/users/web/b1124/ipw.pumpkinp/public_html
    This is important, as most of your scripts will need to specify this location. For example, this is required if you’d like your PHP script to upload files.

    So, I just edited the php.ini file to include doc_root = “

    Don’t know if I needed it or not but regardless, it didn’t help.

    Well, it’s fixed. Apparently there were some files that did not get copied over.

    Thanks for your help!

    I am having this same problem. How did you get it resolved?

Viewing 9 replies - 1 through 9 (of 9 total)
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