Support » Plugin: Gravity Forms Zero Spam » Genuine Entries Going To Spam

  • Resolved chris_c

    (@chris_c)


    The plugin works very well, but have noticed over the last week that an increasing number of genuine form entries are ending up in spam.

    Obviously it’s good that we can manually check, but worth mentioning as it’s not as accurate as it was.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author GravityKit

    (@gravityview)

    Hi Chris, thanks for letting us know!

    Can you please update your topic with a URL of a page with a form that has spam entries flagged improperly?

    I’m _thinking_ it’s related to missing wp_print_footer_scripts hooks. But I’d like to find out.

    Thanks again!

    Thread Starter chris_c

    (@chris_c)

    Hi,

    one example of such a page is…

    https://www.aluminiumtradesupply.co.uk/about/contact-us/

    which script are you thinking is missing that would cause this ?

    Thanks.

    Thread Starter chris_c

    (@chris_c)

    found the script, and confirmed that it’s loading on all the affected sites.

    Thread Starter chris_c

    (@chris_c)

    Me again 🙂

    I’ve disabled this plugin on the site referenced above and reverted to using another system.

    Plugin Author GravityKit

    (@gravityview)

    @chris_c I just wanted to let you know that we’ve fixed the problem. It was related to AJAX-enabled forms.

    I reverted to the old script but kept all the other recent improvements we’ve made. I hope you choose to re-enable the plugin!

    Sorry for the issues.

    Thread Starter chris_c

    (@chris_c)

    Hi,
    Thanks for the reply, and for dealing with the issue so quickly. I didn’t mean my last message to imply I was walking away from the plugin, just wanted to let you know that you wouldn’t find the script there if you went looking.

    All working fine again.

    Plugin Author GravityKit

    (@gravityview)

    Great! Thanks for letting me know 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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