Title: Genesis Connect for WooCommerce is disabling shortcode plugin functionality
Last modified: October 22, 2018

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# Genesis Connect for WooCommerce is disabling shortcode plugin functionality

 *  [nuwud](https://wordpress.org/support/users/nuwud/)
 * (@nuwud)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/genesis-connect-for-woocommerce-is-disabling-shortcode-plugin-functionality/)
 * Hi!
 * I spent 3 long days of trying to narrow down the error of shortcodes showing 
   on the frontend of our live WooCommerce WordPress e-commerce website. Upon staging
   the website locally, we discovered it was the Genesis Connect for WooCommerce
   plugin that made the shortcode plugins we are utilizing stop working. The shortcode
   plugins were confirmed working perfectly fine before the latest Genesis Connect
   for WooCommerce plugin update.
 * The shortcode plugins we are using are the Justified Image Grid plugin and Shortcodes
   Ultimate plugin. The error is leaving shortcodes visible on the frontend of the
   website. Only deactivating the Genesis Connect for WooCommerce plugin worked 
   to correct the error.
 * Unfortunately we need this plugin functioning for the sake of our online store.
 * I would please like some support. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/genesis-connect-for-woocommerce-is-disabling-shortcode-plugin-functionality/#post-10804432)
 * Hi, [@nuwud](https://wordpress.org/support/users/nuwud/)!
 * Are you using these shortcodes in the Description or Archive Intro Text fields
   on product category archives?
 * If so, you can try adding this code to your active theme’s functions.php file
   to process the shortcodes:
 *     ```
       add_filter( 'genesis_term_intro_text_output', 'do_shortcode', 20 );
       ```
   
 * If the shortcodes appear somewhere else, please could you explain where they 
   are being used?
 *  Thread Starter [nuwud](https://wordpress.org/support/users/nuwud/)
 * (@nuwud)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/genesis-connect-for-woocommerce-is-disabling-shortcode-plugin-functionality/#post-10805059)
 * It was in the description.
 * Thanks! That totally did the trick!! I am very grateful for your assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Genesis Connect for WooCommerce is disabling shortcode plugin functionality’
is closed to new replies.

 * ![](https://ps.w.org/genesis-connect-woocommerce/assets/icon-256x256.png?rev=
   1335684)
 * [Genesis Connect for WooCommerce](https://wordpress.org/plugins/genesis-connect-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/genesis-connect-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/genesis-connect-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/genesis-connect-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-connect-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/genesis-connect-woocommerce/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 2 replies
 * 2 participants
 * Last reply from: [nuwud](https://wordpress.org/support/users/nuwud/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/genesis-connect-for-woocommerce-is-disabling-shortcode-plugin-functionality/#post-10805059)
 * Status: not resolved