Support » Fixing WordPress » Generating and retrieving password problem in WP

  • Hi

    I have installed WP and using a theme although this issue is with all themes I have tried so I can only presume it’s a WP issue.

    When registering as a user I recieve a message saying I will be sent an email with my password.

    That email only contains my username and no password. I tried ForGotPassword link and I don’t even recieve an email at all.

    I have cecked all settings to see if I forgot something but there is no mention of anything to do with a password anywhere.

    There is something there about a sectret email account using POP3 which I haven’t setup as I do not wish to use posts by email and seems to be linked to a particular category anyway which doesn’t sound like it would affect the rest of the site or the log-in process.

    I am having the same issue on both WP sites I have installed.

    Can anyone help please.?


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  • esmi


    Forum Moderator

    Are both sites installed on the same server or with the same host? Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    Yes they are both on my dedicated server which works with no problems with an other users websites hosted on it.

    I will try your other suggestions later today and update the results here.


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