Title: 'General Setting' blank
Last modified: August 22, 2016

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# 'General Setting' blank

 *  Resolved [foffer](https://wordpress.org/support/users/foffer/)
 * (@foffer)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/general-setting-blank/)
 * I’m experienceing an error where the ‘General Settings’ page is blank. I tried
   reinstalling the app to no avail. I don’t know what other info would be useful
   here, but I will happily provide it.
 * Any help is greatly appreciated
 * [https://wordpress.org/plugins/google-analytics-dashboard-for-wp/](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233446)
 * Have a look here: [https://deconf.com/ask/question/ga-dashboard-absolutely-empty-general-settings/](https://deconf.com/ask/question/ga-dashboard-absolutely-empty-general-settings/)
 *  [triplemoons](https://wordpress.org/support/users/triplemoons/)
 * (@triplemoons)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233626)
 * I have the same problem, but I know what it’s from.
 * The Google API code used in this plugin is missing two pieces to avoid a conflict
   with other plugins that use the Google API.
 * “if(class_exists(“Class_Here”‘))” and “if(function_exists(“Function_Here”))” 
   needed added to the Google API files.
 *  [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233627)
 * It’s more complicated than that, believe me 🙂
 * Look here, I’m sure that you’ll figure it out: [https://github.com/deconf/Google-Analytics-Dashboard-for-WP/blob/master/tools/gapi.php#L21](https://github.com/deconf/Google-Analytics-Dashboard-for-WP/blob/master/tools/gapi.php#L21)
 * The only way is for all the plugins to use autoload (supported in the latest 
   GAPI library) when possible (on some PHP versions is not).
 * Also, many developers use outdated libraries, which by the way, if I remember
   well, is against the TOS, but nobody cares, it seems … 🙂
 *  [triplemoons](https://wordpress.org/support/users/triplemoons/)
 * (@triplemoons)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233628)
 * The developer your plugin is conflicting with is WPMUdev.
 * We did double check and between the two they are using different versions of 
   the Google API being used. I’m not sure what we’re going to do at this point 
   as both plugins are imperative for our website.
 *  [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233629)
 * Ask them to update to latest GAPI library version and to use autoloading, it’s
   nothing I can do about it.
 *  [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233630)
 * I’ve contacted [@wpmudev](https://wordpress.org/support/users/wpmudev/) about
   this, I’m sure they will take action and fix it as soon as possible.
 *  [David](https://wordpress.org/support/users/ugotsta/)
 * (@ugotsta)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233631)
 * Hi [@triplemoons](https://wordpress.org/support/users/triplemoons/), thanks for
   mentioning this. I’m part of the WPMU DEV team and would love to get this looked
   into.
 * Could you please contact us here though? [http://premium.wpmudev.org/contact/](http://premium.wpmudev.org/contact/)
 * You can simply select, “I have another question”, then for the subject include“
   ATTN: David”.
 * We’ve got quite a lot of plugins so I’m hoping I can find out more from you on
   the specifics without tying up this forum thread. 🙂
 * Looking forward to hearing from you there!
 * Thanks!
    David
 *  [triplemoons](https://wordpress.org/support/users/triplemoons/)
 * (@triplemoons)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233634)
 * Thank you Alin, for communicating with WPMUdev on the conflict with your plugin.
 * David, it’s pretty simple. Install Appointments+ and install Alin’s Google Analytics
   Dashboard for WP plugin and you’ll see their is a conflict revolving around the
   Google API that causes his General Settings page to not display.
 *  [hiphopsmurf](https://wordpress.org/support/users/hiphopsmurf/)
 * (@hiphopsmurf)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233636)
 * [@alin](https://wordpress.org/support/users/alin/) Marcu They have known about
   this issue since June and have still not updated it.
 *  [dante979](https://wordpress.org/support/users/dante979/)
 * (@dante979)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233679)
 * really??
 * 9 months later comes another user who wants to evaluate the software, installs
   the thing 5 times from scratch, no plugins, no nothing, cleanest install ever,
   still “general” doesn’t work. do you guys even test the software before releasing?
   In my team you get fired for releasing untested software. show some standards,.
   show some pride in your work….
 * let’s test Drupal. Can’t be worse that this…
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [10 years, 9 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233680)
 * [@dante979](https://wordpress.org/support/users/dante979/), If you are talking
   about the ‘Google Analytics Dashboard for WP’ plugin as distributed on WordPress.
   org, please create a new thread here: [https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp#postform](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp#postform)
 * From the terms you’ve used, I don’t think you’re using the free plugin.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘'General Setting' blank’ is closed to new replies.

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## Tags

 * [Blank](https://wordpress.org/support/topic-tag/blank/)

 * 11 replies
 * 7 participants
 * Last reply from: [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/general-setting-blank/#post-5233680)
 * Status: resolved