Title: General Editing Last modified: November 10, 2020 --- # General Editing * Resolved [mikemac3](https://wordpress.org/support/users/mikemac3/) * (@mikemac3) * [5 years, 7 months ago](https://wordpress.org/support/topic/general-editing/) * Hello, Trying out this plugin, so free version for now. When i build the popup it will always go to “on load” when i select “on click”, no matter what i try it is always onload. * I am trying to move the floating button to the bottom center and it will change position once i update * Is there a way not to have as visible in the page and use as a link using the short code? * Thank you * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgeneral-editing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [5 years, 7 months ago](https://wordpress.org/support/topic/general-editing/#post-13648517) * Dear [@mikemac3](https://wordpress.org/support/users/mikemac3/) , * Thanks for the message! Can we ask you to put the popup on the test page so we can see it live? Also, please, enable the **Debug Mode** so our support team can check what the issue is. Follow the steps below to achieve this. 1. Go to Popup Builder settings. 2. Check the “Enable DEBUG MODE”. 3. Click “Save Changes”. [https://prnt.sc/v0kw8q](https://prnt.sc/v0kw8q) * P.S. Make sure to have the Popup Builder plugin activated so you can have the Debug Mode feature available to you. * Will be looking forward to hearing from you soon. * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13653475) * Dear [@mikemac3](https://wordpress.org/support/users/mikemac3/) , * How are you today? Just wondering whether you saw our previous message? Please, let us know if you still need help with this issue. * Thread Starter [mikemac3](https://wordpress.org/support/users/mikemac3/) * (@mikemac3) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13655066) * Sorry for delay. Debug mode enabled. * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13666670) * Dear [@mikemac3](https://wordpress.org/support/users/mikemac3/) , * Thanks for enabling the debug mode! Since we can’t see the test page link to check the popup. Can we ask you to send the URL as well? Will be looking forward to hearing from you soon. * Thread Starter [mikemac3](https://wordpress.org/support/users/mikemac3/) * (@mikemac3) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13668900) * [http://rightwaycrane.staging.wpengine.com/hoists/lodestar-627-n-lodestar-2-electrical-components/?sg_popup_preview_id=1219](http://rightwaycrane.staging.wpengine.com/hoists/lodestar-627-n-lodestar-2-electrical-components/?sg_popup_preview_id=1219) * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13672126) * Dear [@mikemac3](https://wordpress.org/support/users/mikemac3/) , * Thanks for the URL. * As we noticed, you send us the preview URL, which means that we can’t see the actual page. On the preview page, the popup event doesn’t matter, we just show the popup. * Can we ask to put the popup on the test page and send the URL of the test page and not the preview link, please? * Will be looking forward to hearing from you soon. * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13682003) * Dear [@mikemac3](https://wordpress.org/support/users/mikemac3/) , * Hope you are fine. * Just wondering if you saw our previous message and when are you going to send us the needed URL so we can check? * Looking ahead to hearing from you soon. * Thread Starter [mikemac3](https://wordpress.org/support/users/mikemac3/) * (@mikemac3) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13685257) * sorry thought i was sending the actual page. I cannot even get it to work on actual page * [https://rightwaycrane.staging.wpengine.com/hoists/lodestar-627-n-lodestar-2-mechanical-components/#627-101](https://rightwaycrane.staging.wpengine.com/hoists/lodestar-627-n-lodestar-2-mechanical-components/#627-101) * I didnt do much for settings just added; * -inserted image i want to come up on-click -i changed the display rule to select pages and selected the page above -i changed to “on click” * I dont see the button on this page at all. * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13689045) * Dear [@mikemac3](https://wordpress.org/support/users/mikemac3/) , * Thanks for getting in touch. * Can we ask you to follow the steps mentioned in this article and try to set ” On Click” popup via CSS class: * [Open On click /On hover/On load Popup via CSS class](https://help.popup-builder.com/en/article/open-on-click-on-hoveron-load-popup-via-css-class-uy3wjy/). * Please, give it a try and let us know about the results. * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13701646) * Dear [@mikemac3](https://wordpress.org/support/users/mikemac3/) , * We haven’t heard back from you for 3 days. We’re marking this thread as resolved. Please, try the steps of the article and submit a new support thread if you need more help. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘General Editing’ is closed to new replies. * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840) * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/) * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq) * [Support Threads](https://wordpress.org/support/plugin/popup-builder/) * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/) * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/) * 10 replies * 2 participants * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/general-editing/#post-13701646) * Status: resolved