GDRP checkbox is not working on mobile

  • Resolved Alias_ie

    (@alias_ie)


    4 years, 8 months ago

    Hi,

    Hustle GDRP checkbox is not working on mobile. On mobile, when a user clicks on the checkbox, the tick is not visible.

    Changing the view to desktop, the checkbox tick is visible,

    Please advise how to fix,

    TIA

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    4 years, 7 months ago

    Hello @alias_ie ,

    I’m sorry to hear about this issue.

    Can you try adding this code:

    

.hustle-ui .hustle-optin .hustle-checkbox input:checked+span[aria-hidden]:before {
    opacity: 1;
    -khtml-opacity: 1;
}

    into Appearance -> Customize -> Additional CSS field and see if this will make any change?

    kind regards,
    Kasia

    Thread Starter Alias_ie

    (@alias_ie)

    4 years, 7 months ago

    Hi Kasia,

    Thanks for your reply,

    I have added the code above and the issue is still present,

    Please advise if there another option to try ,

    TIA

    Thread Starter Alias_ie

    (@alias_ie)

    4 years, 7 months ago

    Hi Kasia,

    We have found the issue – we have 2 versions of the page created (for Desktop & Mobile) When the shortcode is used twice on the page, the mobile GDPR checkbox does not work.

    For this reason, we have gone with an alternative solution, thank you for your help.

    • This reply was modified 4 years, 7 months ago by Alias_ie.
    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    4 years, 7 months ago

    Hi @alias_ie,

    Could you give us some more information about your setup, do you have some plugin that is changing the page based on the device or you’re simply hiding one of the embeds with some CSS?

    Any other information would help so we can try replicating this on our end so we can search for a possible fix for future updates 🙂

    Cheers,
    Predrag

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘GDRP checkbox is not working on mobile’ is closed to new replies.