• Resolved kateharris

    (@kateharris)


    Hey guys,

    Someone has just pointed out the following to me:

    “Note that to comply with GDPR rules, you need to disclose that you are sharing access rights to third parties like us in your Terms & Conditions”

    This message came from a Happiness Engineer at WooCommerce who is helping me with a problem I have on this site.

    I have used Complianz to create the following policies:
    Cookie Policy (EU) & (UK)
    Privacy Policy
    Refund and Returns Policy
    Terms and Conditions

    I don’t want to be in GDPR trouble and I was wondering if anyone might know what the best setting in Complianz would be to make sure this is disclosed? I’ve had a look around and I can’t see where such a disclosure would live and or where I can include it.

    Originally, I created an EU Cookie Policy. The WooCommerce store is based in the UK but selling worldwide and I’m also not sure if an EU policy is worth having or if I should remove it and just keep the UK one. Again, if anyone might know, I’d really appreciate any guidance.

    Thank you,

    Kate

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Mathieu

    (@paapst)

    Hi @kateharris

    In the Wizard, under General>Sharing of data you can fill in information about Processors / Service Providers and other Third Parties you’re working with. This information is then published in the Privacy statement.

    If you are selling worldwide you should consider using Geo-ip in order to show the correct cookie policy for the region where your visitor comes from. That however is a feature that is only available in premium.

    Thread Starter kateharris

    (@kateharris)

    Hey @paapst

    Thank you for coming back to me.

    Under General, I have Visitors, Documents, Website Information, & Security & Consent. I can’t see sharing of data anywhere. Am I being silly? Is it right in front of me 🙂

    Thank you for clarifying where that would be displayed too. That’s very helpful for me.

    I sure would like to use the pro plan. I can see how it would be beneficial. But I’m building this site for someone else and I know that they want to keep costs as low as possible. $45 a year, might be too much for her, but at the same time, I would like the site to be as compliant as possible so that she doesn’t run into any pickles later.

    Thank you,

    Kate

    Plugin Contributor Mathieu

    (@paapst)

    Hi @kateharris ,

    I think I made a mistake. Sharing of data, and also creating a Privacystatement, is only available in the pro plan. This is why you can’t see that option right now.
    The WordPress forum rules forbid us to give support on this forum for questions about premium functionality. If you have additional questions or need pro-help please contact us at complianz.io

    Thread Starter kateharris

    (@kateharris)

    Hey @paapst

    Thank you for clarifying this. I appreciate it

Viewing 4 replies - 1 through 4 (of 4 total)
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