Support » Requests and Feedback » GDPR Requests on Banned Users

  • gdpr



    I am citizen of the European Union and I wanted my account’s data deleted based on GDPR.

    I visited but it turns out that banned users cannot request that since it is required to login first.

    I shall clarify that the law guarantees me a proceeding of my request over my data which cannot be hold like that just because you banned the account.

    A GDPR request should happen regardless of the status of the account.

    You can read more about GDPR here –

    You can read more about the GDPR fines here –

    You can see a track of fined companies here –

    I also found other people online stating the same thing.

    Keep in mind I will attach all that to a report to the European Commissioner regarding that tomorrow.

    There are EU-US trade agreements, international agreements and international laws. If you want to operate on the EU market, you should follow the laws.

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  • Moderator Steve Stern


    Support Team Volunteer

    From, “Please contact us if you have any questions about our privacy policy or information we hold about you by emailing”

    As you’re threating legal action, I’m closing this topic.

    Moderator Samuel Wood (Otto)

    (@otto42) Admin

    A valid issue. This has now been corrected so that blocked users do not get the message to log in when they input an email address.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘GDPR Requests on Banned Users’ is closed to new replies.