Support » Requests and Feedback » GDPR Requests on Banned Users

  • Hi,

    I am citizen of the European Union and I wanted my account’s data deleted based on GDPR.

    I visited but it turns out that banned users cannot request that since it is required to login first.

    I shall clarify that the law guarantees me a proceeding of my request over my data which cannot be hold like that just because you banned the account.

    A GDPR request should happen regardless of the status of the account.

    You can read more about GDPR here –

    You can read more about the GDPR fines here –

    You can see a track of fined companies here –

    I also found other people online stating the same thing.

    Keep in mind I will attach all that to a report to the European Commissioner regarding that tomorrow.

    There are EU-US trade agreements, international agreements and international laws. If you want to operate on the EU market, you should follow the laws.

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