Support » Plugin: Comet Cache » GDPR Questions for Comet Cache Pro

  • Resolved D

    (@clocksaysnow)



    Hi, I’m getting my website ready for GDPR (the new EU privacy law), and your plugin—Comet Cache Pro—is one that I use on my website. In order for me to accurately write my privacy policy, would you please answer the following?

    1. Does your plugin collect personally identifiable information (that includes IP addresses)?

    2. If so, what types of personally identifiable information does your plugin collect?

    3. For what purpose(s) does your plugin collect personally identifiable information?

    4. Does your plugin have a privacy policy that explains how you use my website visitors’ personally identifiable information?

    5. Do your plugin use cookies or collect various types of data-usage information?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi folks, like to chip in more specifically.

    I use your plugin on my website. Like it but need to know how it complies with the new EU data protection that comes in to effect this week.

    Does it comply with the GDPR? This means for example:
    – Does it use Google Fonts?
    – Does it track any personal data, like IP address, location, browser type etc.?
    – Is there any other type of tracking happening?
    – Do you have a Privacy Shield certification (if you are outside the EU and in the US, I ask as I do not know where you are based)?
    – Do you have a Data Processing Agreement for EU customers?
    – Do you have a supervisory authority (if you don’t have a presence in the EU?
    – Does it ‘phone home’?
    Etc.

    In other words how compliant is it with the new EU data protection laws?

    Thanks.

    Plugin Author Raam Dev

    (@raamdev)

    @clocksaysnow @changeagent

    I will answer all of your questions below.

    Does your plugin collect personally identifiable information (that includes IP addresses)?

    No. The free version of Comet Cache (available here on WordPress.org) does not send any information outside of the site or collect information in any way.

    The Pro version does send some basic environment information to WP Sharks about the server where Comet Cache Pro is installed to help plan for and improve future versions of Comet Cache (it does absolutely nothing with information about your visitors). All of the information collected by the Pro version about your hosting environment is stored anonymously with no identifying information (that includes no IP addresses).

    In the Pro version you can disable this with a filter. Again, this only applies to the Pro version.

    The free version of Comet Cache does not “phone home” in any way, as that’s not allowed as per the WordPress.org plugin guidelines.

    If so, what types of personally identifiable information does your plugin collect? For what purpose(s) does your plugin collect personally identifiable information?

    For more information on what the Pro version collects, please see this article.

    Does your plugin have a privacy policy that explains how you use my website visitors’ personally identifiable information?

    Comet Cache Lite (the free version) and Comet Cache Pro do not collect any information whatsoever about the visitors to your site.

    Do your plugin use cookies or collect various types of data-usage information?

    No, Comet Cache does not use or store cookies.

    Does it use Google Fonts?

    No, Comet Cache does not use Google Fonts.

    Does it track any personal data, like IP address, location, browser type etc.?

    No, Comet Cache does not store or track any personal data.

    Is there any other type of tracking happening?

    Please see my reply to the first question at the top of this post.

    Do you have a Privacy Shield certification (if you are outside the EU and in the US, I ask as I do not know where you are based)?

    You can find our Privacy Policy here.

    Do you have a Data Processing Agreement for EU customers?

    No, we do not have a DPA at this time.

    Do you have a supervisory authority (if you don’t have a presence in the EU?

    No, we do not have a supervisory authority.

    Does it ‘phone home’?

    Please see my reply to the first question at the top of this post.

    wow! Raam thank you so much for this extensive answer! much appreciated!

    The free version of Comet Cache does not “phone home” in any way, as that’s not allowed as per the WordPress.org plugin guidelines.

    I did not know this, learning all the them.

    Thanks Raam, very informative!
    I was also wondering, perfect timing! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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