Support » Plugin: GDPR Cookie Compliance (CCPA ready) » GDPR/Divi Conflict

  • Resolved jvberger

    (@jvberger)


    Hi Team,

    recently, the GDPR plugin creates issues when used with the divi theme/divi builder.

    I cannot use the visual builder anymore, once the plugin is activated. The whole wordpress admin bar is gone. Also I cannot load anything from the media library. Any ideas on this?

    I am using divi 4.10.4 and gdpr Version 4.5.8

    Best,
    Jessica

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  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @jvberger

    We have installed the latest Divi theme to our local machine and can’t find any conflict with our GDPR plugin.

    We tested with Divi Builder too in a separate installation.

    Does this issue still persists? Can you check your Console (Chrome > Inspect) to ensure this issue is not caused by other plugins/code?

    Can you please provide a screenshot of what you see or a video demonstrating the problem? Alternatively, you can give us a temporary admin access for plugins@mooveagency.com and we can have a look.

    Thanks

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