Support » Plugin: Mailchimp for WooCommerce » GDPR compliant?

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  • Plugin Support khungate

    (@khungate)

    Hi @houseofstrauss,

    Details about MailChimp’s GDPR compliance can be found here:

    http://mailchimp.com/gdpr

    In the coming days, we’ll be updating this URL to point to our most relevant articles for customers, as well as notes on MailChimp’s GDPR compliance.

    As for our integrations, customers are responsible for ensuring that their use of personal data is compliant with applicable laws, including the GDPR. If an integration user intends to use personal data collected from customers during their checkout process for other purposes, they’ll need to be sure that they have a lawful basis under the GDPR for doing so (such as legitimate interests or consent) and be sure that they are notifying customers that the data you are collecting will be transferred to MailChimp; example text is provided on MailChimp’s new GDPR-friendly signup forms.

    We currently have several GDPR-related releases scheduled. These releases include improved functionality for exporting and deleting individual contacts from a MailChimp account, as well as APIs for our new GDPR marketing preference fields.

    Although our list/members API endpoints will not allow deleted contacts to be re-added to MailChimp, there are no planned changes to our ecommerce/customers API endpoints which will still allow customers to be added for the purpose of transactional emails.

    Thank-you for that detailed reply. We’ll watch out for your updates. As always with these things, there’s plenty of dust to settle before we have a full working model. We’ve seen several attempts of plugins and systems to comply with GDPR and very few really understand how far to go and what’s an overkill.

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