Support » Plugin: SendGrid » GDPR compliance support?

  • Hi there,

    We are using this plugin on several sites to get newsletter subscribers. With the GDPR deadline looming on the 25th of May we really ned to make our subscribe forms compliant.

    Currently there appears to be no way of adding checkboxes to agree to various compliance options required by GDPR. As such after the 25th we will no longer be able to use the subscription widget.

    My question is, when are you releasing an update to make this plugin GDPR compliant?

    Many thanks,

    Duncan.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author SendGrid INC

    (@team-rs)

    Hello! Our Support team would be happy to assist you with this via our website. This forum is monitored but not an active support channel- our site allows you to contact Support directly and from there get your request escalated to our Product team for review. We apologize for the delayed response to your issue and would like to provide support as soon as possible.

    For assistance please contact SendGrid Support from the SendGrid Support Portal – https://support.sendgrid.com/. Click Login & Contact Support, and then Contact Support to see your support contact options. Paying SendGrid customers have the option to contact support via phone, chat, or by submitting a ticket using our web form. All SendGrid customers have the option to submit a ticket using our web form.

    Thank you!

    To those also looking for the answer I have spoken with SendGrid support and got this less than helpful reply:

    Johnny W. (SendGrid): At this time, I do not have any information regarding the WordPress widget being updated for GDPR standards.

Viewing 2 replies - 1 through 2 (of 2 total)
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