Hi @timveck
Thanks for using our plugins.
Is the ‘GDPR compliance’ setting supposed to be turned on in our plugin or in the Google platform?
Generally, our plugin runs ‘out of the box’ but needs to be first setup manually on each site depending on the preferences of the website owner.
Hope this helps.
Hi there.
Thanks so much for responding.
To give you context, I initially set up the plugin by removing the hardcoded GTM tag and adding the Tracking ID via the integrations section on 1 of our websites. My google specialist flagged this as an issue as they wanted the tag hardcoded on the site in order to track traffic and that if consent was not given, the tag wont be present which would affect their metrics.
They recommended I follow the guidelines outlined in this document: https://developers.google.com/tag-platform/security/guides/consent?consentmode=basic#tag-manager
Having reviewed it and implementing it on another one of our sites (through the 3rd party cookies section via a script added to the header upon consent given for said cookies [since the doc outlines a custom solution]), I had my specialist review the set ups of both. She contacted google and confirmed that the site with the tracking ID added via integrations is fully compliant but:
there’s an issue where GTM is removed when cookies are rejected, right? We need to disable that setting—it’s fine according to Google policy, but not suitable for our needs.
Where as on the site with the custom set up following that google doc guideline, the specialist had the following to say:
everything is in order for compliance, and there’s only one step left—ensuring that the GDPR compliance setting is activated on the back end. Is that something you can confirm?
If you can confirm for me that there is no such setting since this plugin is meant to be a ‘out of the box’ solution or if this is some sort of premium feature that would be greatly appreciated, else is this perhaps something that needs to be configured via the google analytics dashboard?
Thanks in advance.
Hi @timveck
ensuring that the GDPR compliance setting is activated on the back end
We don’t have such setting in our plugin. Perhaps this is a generic comment by the Google support team?
Your development team will have to check the integrations and inspect your GTM scripts using Google Tag Assistant to see which tags are fired and how your tags operate.
Hope this helps.
