• Resolved Jose


    Dear 404page Team,

    I am currently auditing my site and checking 3rd party compliance to the new European General Data Protection Regulation (GDPR) coming into effect in May 2018.

    Since I am 404page, I have a couple of questions regarding this topic:

    – Is 404page setting cookies with personal information from visitors (like IP-address)?
    – Is 404page collecting, storing and/or sending personal information from visitors (IP-address, etc.) locally and/or externally?

    In case that you are storing/sending and/or processing visitors’ information:

    – Are the IP addresses only stored anonymously, i.e. without the last octet?
    – What are you doing with the stored information?
    – Do you share the data with 3rd parties? If yes, have you concluded appropriate contracts with the subcontractors that commit the subcontractors equally to data protection?
    – When will the user data stored by you (in particular cookies) be deleted?
    – Do you offer opt-out options for users (if yes, how are they implemented)?
    – Can you provide us with a Data Processing Agreement including technical and organisational protection measures as well as an overview of the subcontractual relationships for signature?

    In case you operate in the US and you are storing/sending and/or processing visitors’ information:

    – Do you offer legally recognised guarantees for the level of data protection (e.g., EU Standard Contractual Clauses or Privacy Shield)?

    Thanks in advance for your replay!

    Best regards

    • This topic was modified 2 years, 3 months ago by Jose.
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  • Plugin Author Peter Raschendorfer


    Hi Jose,

    as stated in the description the plugin does not collect or store any data. Plus it does not set cookies (I forgot to mention that in the description). So it is is fully GDPR compliant.


    Plugin Author Peter Raschendorfer


    Clarified GDPR compliance section in description.

    Dear Peter,

    Thank you very much for your quick reply and the information.

    I’m glad that I can keep using your plugin 🙂

    Keep the great work and all the best!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘GDPR Compliance’ is closed to new replies.