Support » Plugin: MailChimp for WordPress » GDPR Compliance

  • Resolved MissTT

    (@misstt)


    Hi there,

    I’m just checking the GDPR compliance (which comes into effect in May) of several plugins I use and would be grateful if you could please confirm whether this plugin is storing personal data or not within WordPress or whether it is all handled within MailChimp directly.

    Many thanks in advance.

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  • Plugin Author Danny van Kooten

    (@dvankooten)

    Hi MissTT,

    If you are using our free plugin only then the data isn’t stored on your WordPress site, but only passing through your servers and then passed on to MailChimp for storage.

    We found this MailChimp blog post on GDPR helpful, especially their GDPR guide.

    Here’s a few recommendations, at the very least:

    – Don’t precheck any sign-up checkboxes, so the opt-in is explicit.
    – Have a clear privacy/data policy that states what data is being collected and lists MailChimp as a data processor.
    – Always use double opt-in.

     While the information you collect via these forms is presumably being transferred to MailChimp, it is your responsibility to ensure that you obtain consent from your customers and contacts to send their information to MailChimp for processing, so you should ensure that all of your pop-up windows, forms, etc. include language that provides this consent.

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