Support » Plugin: Download Monitor » GDPR compliance

  • Resolved jonasbwer


    Hey there,

    with the in europe upcoming GDPR i’d like to know, how this plugin handles this issue.
    I know that it’s possible to deactivate logging but is there any other personal data saved besides in the logs or even transfered to an other system?

    Best regards

Viewing 9 replies - 1 through 9 (of 9 total)
  • Just to follow up on this, for GDPR purposes it would be very help to have an auto-delete option for logs, allowing them to be stored temporarily (for security, verification etc) but then automatically deleted from the database after a user-configured time period (specified in number of days or months).


    @kona +1

    I think not actually logging the IP would be enough but necessary – any updated from the Devs to be expected soon? 😉

    Plugin Contributor Harish Chouhan



    We are taking actions to offer our users to stop collecting privacy-sensitive data. Currently, our plugin stores some data in its logs when a user downloads a file. You, as the website owner, can already completely disable the logs. By doing so, Download Monitor will no longer track any privacy-sensitive data but you will also lose the logs and statistics. We are working on adding an option that will keep logging download requests but without the IP address and other privacy-sensitive data

    I hope this answers your questions. If not, please do let me know so I can help. Also, please let me know if there’s anything else I can help you with.

    Is there a time-frame for this? Since GDPR is already in action.

    Plugin Contributor Harish Chouhan


    Hey @flizzywp,

    The feature to save less user information to comply with GDPR has already been implemented and released.

    P.S. In future, we would request you to create a new topic instead of replying to a resolved topic.

    Ok, I will keep that in mind next time.
    Are there any instructions for how to apply this new feature or is it set up by default?

    Are there any instructions for how to apply this new feature or is it set up by default?


Viewing 9 replies - 1 through 9 (of 9 total)
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