• Resolved presscode

    (@saschinger)


    Hello,
    I have installed your plugin on this page and the visitors love it, so thank you for this 🙂
    At the same time we need to make sure, that the site meets the legal requirements of the GDPR. Our cookie-banner (Name: “Complianz”) helps us to comply by blocking cookies and scripts before the visitor will agree with the transmission their IP-Address or not. If they don’t agree (by clicking the appropriate button on the banner), the site must stay disconnected from the Google servers.
    But the cookie-banner-plugin is able to block the connection, because the script which connects the site with Google Translate, is already running before the cookie-banner starts.
    Actually, the connection should be established only after the visitor clicks on the translate-button and when doing this, needs to confirm that they agree about the connection with google servers.
    This is how websites who target EU-visitors are obliged to work nowadays 🙁
    Our authorities are raising penalties if we do not comply.
    Pls help, thank you
    Sascha

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    I have not heard about the transmission of the IP address, since you cannot control that and I do not believe you have to ask for consent for IP address transmission.

    Currently translate.google.com does not set any cookies if you do not select any language, in which case it sets googtrans cookie to save the language choice.

    It is possible that you can add the language switcher and the resources it loads conditionally, but this requires additional programming and I think if you use a GDPR compliance plugin, it should take care of that.

    You probably need to consult the cookie banner plugin developers about this.

    Thanks! 🙂

Viewing 1 replies (of 1 total)
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