I’m extremely sorry for the delay in reply. We have had a flood of support tickets in the last few weeks. I will check immediately about your ticket and issue the refund as requested.
If you would kindly please remove this review, as it has nothing to do with the free version of the plugin, I would greatly appreciate it. We have been in the plugin business for years, and we never dispute a refund request. The holidays have simply put us a bit behind this year in responding to support tickets 🙂