Support » Plugin: WP Mail SMTP by WPForms » Gateway Timeout

  • Resolved e2matt

    (@e2matt)


    Just getting started with the plugin. I am getting a Gateway Timeout error when configured for Office 365 connection. Followed guide exactly then went from there trying various other configs.

    I can not locate the log file for this plugin. I enabled wp debug logging but events for this plugin are not going in there.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Hi,

    In most cases, Gateway Timeout error means that:
    1) you are using SMTP settings to send emails (Other SMTP mailer)
    2) your SMTP settings are incorrect.

    Example: your connection requires TLS encryption, but for some reason you have selected SSL. That’s the real example I faced in the past, no joking.
    You may want to read this article: How to Set Up SMTP Using the WP Mail SMTP Plugin – to find the correct settings.

    Plugin Author Slava Abakumov

    (@slaffik)

    I mark this topic as resolved, as I didn’t hear back from you.

    For future searchers:

    • provide SMTP debug output
    • provide links to tutorials that you followed

    I have exact same issue. using other SMTP

Viewing 3 replies - 1 through 3 (of 3 total)
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