Gateway not using Users’ Billing Address fields for a saved card

When a user updates their Billing Address and goes to checkout, Stripe is still using the Billing Address attached to the saved card on Stripe’s servers and not the updated Billing Address from the checkout fields or from their saved Billing Address fields on their profile.

This is how we stumbled upon this bug.

1) We were testing Stripe’s settings of “Decline: Charges that fail zip code verification” (In Stripe Account Settings under General).

2) We checked out with an incorrect ZIP and Address associated to a new credit card, successfully while that option was unchecked. The new credit card was saved for future use.

3) We went to the user’s Billing Address and updated it with new correct fields.

4) In Stripe we turned on “Decline: Charges that fail zip code verification.”

5) We tried to checkout again using the saved card. The new correct billing address fields were populated into the checkout page. The payment should have completed successfully since the updated address fields were given, but the payment still failed. In Stripe, a new Blocked payment appeared with the old address fields associated.

Another disconnect: The email that auto fires for a failed payment showed the order having the new Billing Address and using the saved credit card.

I am reporting this issue because this gateway plugin needs either some copy or a hard restriction on the billing address fields. If a user is checking out with a saved credit card, it should not let them fill in or change the address fields. Or on the other hand, if a user is updating their billing address fields under My Account, there should be some copy stating the saved card on file will not reflect billing address changes, then instruct them to delete and readd the card.

Thanks,
Harry

• This topic was modified 7 years, 6 months ago by Harry Talamini. Reason: index of steps, number 5 updated from number 4