Support » Plugin: WooCommerce MPGS » Gateway is not loading

  • Woocommerce 5.4
    Wordpress 5.7
    Theme: https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054

    Dear Team,

    I am recommending your plugin to various clients using MPGS with our bank and it usually works at one go. One of our client is using the BRIDGE theme and is getting the following message: Waiting for the gateway to open. This may take up to 60 seconds. They are having the same outcome for lightbox and checkout page.

    However, the gateway will never open and we can’t see any bug in the developers console of Chrome.

    Have you experienced this before. Any clue? The same credentials on another WordPress theme will work perfectly well. Can you please assist on this one.

    Regards,

    The page I need help with: [log in to see the link]

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