Support » Plugin: Sensei LMS » Gateway Error 502 for Courses

  • Resolved kclarke95

    (@kclarke95)


    I’m hoping this is temporary, but when I either try to preview my course or visit it as an outside user, I get a Gateway 502 Error. Tried switching browsers, clearing my cache.

    The My Courses Page works and the Course List Page works. But not the actual courses?!

    Tried disabling plugins too, same error.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Cena

    (@cena)

    Hi @kclarke95 ,

    My apologies for the delay in responding!

    I’m not able to view the https://www.grandhvacleasing.com/course/training-overview/ page – I get a 404.

    If you’re still getting the 502 error, please contact your web host. It’s almost always a server-side issue. For example, sometimes a query, script, or request will take too long and so it is canceled or killed by the server. A lot of hosts, especially shared hosts, implement what they call a “kill script.” Basically what this does is terminate a request after a certain period of time so that it doesn’t take a site down or impact other users on the shared hosting. Your host should be able to tell you, via your error logs, what went wrong when the 502 was generated.

    Best,
    Cena

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.