Topic: Gateway Error | WordPress.org

kjam
(@kjam)

11 months ago

Just updated the plugin and it caused a 504 Gateway error rendering my site inaccessible. I had to disable it to get it working.

I could do a restore to yesterday but decided to leave it alone. I see a couple of others have had similar issues with the update.

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

titaninteractif
(@titaninteractif)

11 months ago

I am having a similar issue. I get a timeout after updating the plugin. When I deactivate it, the site works fine.
https://titanformation.ca

Plugin Author Hesham Zebida
(@hishaman)

11 months ago

I appreciate if you guys can look at the error logs on server. There must be an error for this issue, it will help on solving it.

Also, I am wondering what PHP version runs on your server?

Mattw1000
(@mattw1000)

11 months ago

same issue. updated and got dreaded white screen. had to delete this plug in folder from server to get site back up.

php 7.0something

thanks

Plugin Author Hesham Zebida
(@hishaman)

11 months ago

Ok, I am waiting for someone to report the error so I can solve it. I can’t replicate it on any of my sites even with different hosts.
Celso Bessa
(@celsobessa)

11 months ago
Just adding a report. It gives error 502.

– Multisite install with subdomains
– WPEngine hosted
– Even after I turn WP_DEBUG and WP_DEBUG_LOG on, no error log is produced (because it gives 502 before logging, I guess)
– If I change my theme for the default on and deactivate all plugins and except Schema, it gives the error. As soon as I deactivate it, it works.
- This reply was modified 11 months ago by Celso Bessa. Reason: more information
Plugin Author Hesham Zebida
(@hishaman)

11 months ago

Thanks for the update, I will keep testing till we can solve this. I just can’t figure it out yet.
pppdog(Zeng)
(@moneyhome)

11 months ago
```
Notice: woocommerce_get_page_id has been dropped since version 3.0! Please use wc_get_page_id instead. in C: \ xampp \ htdocs \ tryweb \ wp-includes \ functions.php on line 3831
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Notice: woocommerce_get_page_id has been dropped since version 3.0! Please use wc_get_page_id instead. in C:\xampp\htdocs\tryweb\wp-includes\functions.php on line 3831
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Notice: woocommerce_get_page_id has been dropped since version 3.0! Please use wc_get_page_id instead. in C:\xampp\htdocs\tryweb\wp-includes\functions.php on line 3831
```
Plugin Author Hesham Zebida
(@hishaman)

11 months ago

This error isn’t relevant to the plugin! The Schema plugin doesn’t call these functions.

Plugin Author Hesham Zebida
(@hishaman)

11 months ago

I’ve updated the plugin, please update to the latest version 1.6.9.8.1, I’ve reverted changes back to where it was before.

Let me know guys if this update works for you.