Gallery will only load with refresh

  • Resolved heyitskate

    (@heyitskate)


    7 years, 8 months ago

    When you navigate to the Artwork or Photography pages (under the portfolio tab) the page will seem to load but will never actually load. If you refresh the page of navigate back to it after navigating away, it will load fine. I would like for it to load upon first click without having to refresh the page.

    I have uninstalled all plugins and reinstalled only Envira and still had the same problem. I suspect it is an issue with the theme? I’m running Bridge theme. I did uninstall the theme and activate Twenty Sixteen and Envira Gallery did work.

    WordPress Version: 4.5.3
    Envira Gallery Version 1.5.0.8
    URL with problem: http://www.katestaaf.com

    Thank you!!!

    https://wordpress.org/plugins/envira-gallery-lite/

Viewing 1 replies (of 1 total)
  • akyusa01

    (@akyusa01)

    7 years, 8 months ago

    Hi @heyitskate 🙂

    It does definitely sound like a theme issue if (with all plugins activated) when you activate a WP default theme – everything works.

    You could enable debugging by opening the wp-config.php file in the root directory of your WordPress installation, locate the define(‘WP_DEBUG’, false); line and replace it with the following:

    ini_set(‘log_errors’, ‘On’);
    ini_set(‘display_errors’, 1);
    ini_set(‘display_startup_errors’, 1);
    error_reporting(E_ALL);

    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );

    Save the file then reproduce the steps taken to generate the issue you’re experiencing. This will generate an error log you can access by navigating to yourdomain.com/wp-content/debug.log

    This may give you a clue as to what’s happening, but the only other advice I can give you would be to contact the theme author for assistance to try and debug the issue causing this. (maybe a script not responding on initial page load or something to that effect)

Viewing 1 replies (of 1 total)
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