Title: Gallery Visual Editor missing Last modified: August 22, 2016 --- # Gallery Visual Editor missing * [steffie128](https://wordpress.org/support/users/steffie128/) * (@steffie128) * [11 years, 3 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/) * I am having trouble editing image galleries within wordpress page editor. I am using Sketch theme with Jetpack plugin and Remove XMLRPC Pingback Ping plugin. The problem is that I cannot visually edit galleries within the post or page editor. There is no button or placeholder for the gallery once it has been inserted to re-edit. I have searched wordpress forums and the problem seems to be a recurrent one, but none of the suggested fixes have worked. I am using Chrome and have deleted all history, cache etc. * a screen shot to the page edit can be found here: [http://stephaniewoolley.co.uk/?page_id=130](http://stephaniewoolley.co.uk/?page_id=130) * the site is stephaniewoolley.co.uk Viewing 13 replies - 1 through 13 (of 13 total) * Thread Starter [steffie128](https://wordpress.org/support/users/steffie128/) * (@steffie128) * [11 years, 3 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5788985) * I have just received confirmation that this is not related to my hosting provider, who has advised I turn on php errors to see if that displays the problem. Any other suggestions greatly appreciated. * Thread Starter [steffie128](https://wordpress.org/support/users/steffie128/) * (@steffie128) * [11 years, 3 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789095) * I have just added SCRIPT_DEBUG TO WP-CONFIG.PHP file and this has made no difference. I have tried firefox, safari and chrome and the problem is the same across all browsers. * There are no obvious javascript errors. * This is now a slightly urgent problem as I can progress with my website properly. Please help! * [ruben_w](https://wordpress.org/support/users/ruben_w/) * (@ruben_w) * [11 years, 3 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789158) * did you find a solution? I am having the same issue and can’t fix it. * Thread Starter [steffie128](https://wordpress.org/support/users/steffie128/) * (@steffie128) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789175) * No not yet. I’m completely stumped. Please help! * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789176) * Try deactivating your plugins as a first troubleshooting step. * Thread Starter [steffie128](https://wordpress.org/support/users/steffie128/) * (@steffie128) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789177) * Yes I tried that first, no luck unfortunately. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789178) * So deactivate them again and switch to a default theme to rule out theme issues. There is no easy way to identify this kind of issue, so it’s a process of elimination. * Also, just for the heck of it, try another browser like Firefox. * Thread Starter [steffie128](https://wordpress.org/support/users/steffie128/) * (@steffie128) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789179) * All of the above done as described in my earlier posts, but to no avail. Have followed most suggested fixes from similar posts. What would you suggest next? * Also, I re-posted this issue in the troubleshooting section after I realised I’d mistakenly posted here, but it’s been removed. Wouldn’t it be more appropriate there? * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789180) * Doesn’t really matter which forum – and duplicate threads aren’t allowed, BTW. * Just looked at the Sketch theme forum – so are you having problems with the gallery functions that are added by JetPack? * [https://wordpress.org/support/topic/gallery-feature-4?replies=11](https://wordpress.org/support/topic/gallery-feature-4?replies=11) * Thread Starter [steffie128](https://wordpress.org/support/users/steffie128/) * (@steffie128) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789185) * No nothing to do with the jetpack functions, I wasn’t even using their tiled gallery (though I have now activated this feature). * The problem is on the visual editor. * Once I have added a gallery, I need to be able to re-edit it. But there is no placeholder or edit gallery button. Please see the screenshot here: * [http://stephaniewoolley.co.uk/?page_id=130](http://stephaniewoolley.co.uk/?page_id=130) * I can only see the code to edit which is not convenient with the amount of changes I will need to make. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789190) * Sorry, but I’m not sure how that Portfolio feature works – I’m not sure whether it’s possible to edit from that screen – you may need to go back to where you created it – see if this helps: * [http://en.support.wordpress.com/portfolios/](http://en.support.wordpress.com/portfolios/) * If not, start a new thread on the forum specific to that theme – so one of the WordPress.COM support team will see your thread: * [https://wordpress.org/support/theme/sketch#postform](https://wordpress.org/support/theme/sketch#postform) * Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/) * (@zoonini) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789217) * steffie128 – looking at your screenshot, it looks like the option to activate the Visual Editor is completely missing from the TinyMCE Toolbar. * > The problem is on the visual editor. * The [screenshot you’ve provided here](http://stephaniewoolley.co.uk/?page_id=130) is displaying the Text/HTML editor – NOT the Visual Editor. Normally there should be tabs allowing you to toggle between the Visual and Text editors. Your screenshot shows that those tabs are missing. * You should be seeing something more like this – note the Visual/Text tabs at the top of the toolbar: * [⌊Edit Post Sketch 1 1 by WordPress com WordPress⌉⌊Edit Post Sketch 1 1 by WordPress com WordPress⌉[ * Those are missing in your screenshot. If you had the tabs, you’d be able to activate the Visual Editor and edit your galleries as you’re used to. * Are you running the latest version of WordPress? (4.1.1) * Here are some troubleshooting steps for missing Visual Editor issues: * [http://wptavern.com/common-issues-and-troubleshooting-wordpress-3-9](http://wptavern.com/common-issues-and-troubleshooting-wordpress-3-9)– scroll down to Visual Editor Disappeared Or Is Broken * If the first steps don’t help narrow down the cause, I personally would recommend carefully [manually reinstalling](http://codex.wordpress.org/Upgrading_WordPress_Extended) the WordPress core files, making very sure you don’t overwrite any modified files, like your wp-config.php and .htaccess files, and wp-content folder. Always make a backup before updating as well. * p.s. WPyogi – I don’t think this is a WordPress.com-related issue, nor is it theme-specific, or even related to galleries or portfolios, since steffie128 confirmed she has no Visual Editor in any theme, not just Sketch 🙂 * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789218) * Thanks, Kathryn, my mistake 🙁 . Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Gallery Visual Editor missing’ is closed to new replies. ## Tags * [editor](https://wordpress.org/support/topic-tag/editor/) * [gallery](https://wordpress.org/support/topic-tag/gallery/) * [script_debug](https://wordpress.org/support/topic-tag/script_debug/) * 13 replies * 4 participants * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/gallery-visual-editor-missing/#post-5789218) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics