Title: Gallery Thumbnails Loading Incorrectly
Last modified: May 5, 2021

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# Gallery Thumbnails Loading Incorrectly

 *  Resolved [narrowleaf](https://wordpress.org/support/users/narrowleaf/)
 * (@narrowleaf)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gallery-thumbnails-loading-incorrectly/)
 * When subsequent pages of this photo gallery for “gates” load, at first they load
   a zoomed in version of the image (like the sky in the photo) and then after a
   few seconds the images load correctly. The thumbnails have been rebuilt, the 
   site and server cache have been turned off and other plugins have been tested
   for conflicts and none of these items resolved the thumbnail loading issue.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgallery-thumbnails-loading-incorrectly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Asya Gabrilyan](https://wordpress.org/support/users/asyag/)
 * (@asyag)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gallery-thumbnails-loading-incorrectly/#post-14405829)
 * Dear [@narrowleaf](https://wordpress.org/support/users/narrowleaf/),
    Thanks 
   for the report.
 * Let me verify if we got your inquiry right.
    Do you refer to the loading issues
   when switching the galleries? I see no problem viewing the images within one 
   gallery. Check this [recording](https://www.loom.com/share/4ed4909142304d31ae72bc290a03b43e):
   Please look through your lazy load settings of the gallery and the theme.
 * Looking forward to your response.
 * Sincerely,
 *  Thread Starter [narrowleaf](https://wordpress.org/support/users/narrowleaf/)
 * (@narrowleaf)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gallery-thumbnails-loading-incorrectly/#post-14407435)
 * Thank you for your response! The issue only happens on subsequent pages of the
   gallery. The first page loads without issue and this problem is still happening
   on the Gates gallery specifically. The lazy load settings are turned off for 
   the gallery and the theme. I turned them on and the same problem is occurring.
 *  [Asya Gabrilyan](https://wordpress.org/support/users/asyag/)
 * (@asyag)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gallery-thumbnails-loading-incorrectly/#post-14410687)
 * Dear [@narrowleaf](https://wordpress.org/support/users/narrowleaf/),
    The Gates
   gallery loads on my end. Can we please have a short recording from your end to
   see the issue you are experiencing?
 * What OS and browser do you run the gallery at?
 * Thank you,
 *  Thread Starter [narrowleaf](https://wordpress.org/support/users/narrowleaf/)
 * (@narrowleaf)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gallery-thumbnails-loading-incorrectly/#post-14411940)
 * Here is a link to the short recording. You can see the load issue begins at around
   0:13 in the video. [https://www.awesomescreenshot.com/video/3661976?key=1fe07fe72669338f48a636f143911ab5](https://www.awesomescreenshot.com/video/3661976?key=1fe07fe72669338f48a636f143911ab5)
 * The problem exists in Chrome, Firefox, Edge & Safari.
    -  This reply was modified 5 years, 1 month ago by [narrowleaf](https://wordpress.org/support/users/narrowleaf/).
 *  [Asya Gabrilyan](https://wordpress.org/support/users/asyag/)
 * (@asyag)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gallery-thumbnails-loading-incorrectly/#post-14420261)
 * Dear [@narrowleaf](https://wordpress.org/support/users/narrowleaf/),
    We will
   need to have a closer look into the issue. Please contact our support team using
   the [following form](https://help.10web.io/hc/en-us/requests/new).
 * Sincerely,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Gallery Thumbnails Loading Incorrectly’ is closed to new replies.

 * ![](https://ps.w.org/photo-gallery/assets/icon-256x256.png?rev=2068745)
 * [Photo Gallery by 10Web - Mobile-Friendly Image Gallery](https://wordpress.org/plugins/photo-gallery/)
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 * 5 replies
 * 2 participants
 * Last reply from: [Asya Gabrilyan](https://wordpress.org/support/users/asyag/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/gallery-thumbnails-loading-incorrectly/#post-14420261)
 * Status: resolved