Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @gtdesign77 – I just visited you site and I am not seeing this issue … are you still seeing it yourself?

    – Cais.

    Thread Starter gtdesign77

    (@gtdesign77)

    It’s random when it happens. Usually the first time to the page. Once you refresh it goes away.

    Plugin Contributor photocrati

    (@photocrati)

    @gtdesign77 – With this being intermittent it will / can be very difficult to troubleshoot. There have been one or two other similar reports which eventually just went away which leaves us to believe there is some sort of caching component to the issue. Unfortunately we have never seen it happen on any of our test sites and have never found any consistent means of recreating the issue on end-user sites.

    Are there any clues you have seen that might help to sort this out? Aside from refreshing seeming to “fix” the issue.

    – Cais.

    I’m having the same problem on my Photo Décor Galleries page (my site is LucyIsLight.com). It’s happening with both the thumbnails and the tagcloud. And it’s not intermittent, it’s like this all the time when going straight to the site.

    Viewing it through Dashboard, everything looks fine. It does look like when you go straight to the site, the thumbnails are grouped vertically in the different column sets, but of course I want 3 columns, not one row.

    Thanks,
    Dessa

    Plugin Contributor photocrati

    (@photocrati)

    @bb102 – I am seeing the vertical column of images but it does not resolve with a refresh of the page making this a different issue. It would be strongly recommended you create your own topic to try to get help sorting this out … but in the meantime, my first thought would be to check if this happens if you temporarily change to a default WordPress Twenty series theme.

    – Cais.

    Thanks Cais. I’ll start a new topic.

    Dessa

    Plugin Contributor photocrati

    (@photocrati)

    @bb102 – Thank you!

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Gallery showing one column upon first loading’ is closed to new replies.