Title: gallery plugin keeps loading
Last modified: April 7, 2020

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# gallery plugin keeps loading

 *  Resolved [presscoo123](https://wordpress.org/support/users/presscoo123/)
 * (@presscoo123)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/gallery-plugin-keeps-loading/)
 * Hello,
 * When we select our folder through FTP upload, your plugin successfully shows 
   all images in the folder.
    However, when we select the correct images to import,
   the plugin keeps loading. Even when selecting only one image, the plugin keeps
   loading. For several hours.
 * Can you help us?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/gallery-plugin-keeps-loading/#post-12632477)
 * Hello, [@presscoo123](https://wordpress.org/support/users/presscoo123/)
    Thank
   you for contacting us! The option you are writing about is in PRO version plugin(
   Paid).
 * Please contact us through our
    [internal support](https://supsystic.com/contact-us/).
   We will help you to solve the problem.
 * Best regards,
    Ole
 *  Thread Starter [presscoo123](https://wordpress.org/support/users/presscoo123/)
 * (@presscoo123)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/gallery-plugin-keeps-loading/#post-12633250)
 * Hello Ole,
    thank you so much! We have sent emails already, please check? Looking
   forward to your feedback. Liezel
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 1 month ago](https://wordpress.org/support/topic/gallery-plugin-keeps-loading/#post-12639900)
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘gallery plugin keeps loading’ is closed to new replies.

 * ![](https://ps.w.org/gallery-by-supsystic/assets/icon-256x256.png?rev=1684313)
 * [Photo Gallery - Responsive Image Galleries by Supsystic](https://wordpress.org/plugins/gallery-by-supsystic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gallery-by-supsystic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gallery-by-supsystic/)
 * [Active Topics](https://wordpress.org/support/plugin/gallery-by-supsystic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gallery-by-supsystic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gallery-by-supsystic/reviews/)

## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [gallery](https://wordpress.org/support/topic-tag/gallery/)
 * [images](https://wordpress.org/support/topic-tag/images/)
 * [pro](https://wordpress.org/support/topic-tag/pro/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/gallery-plugin-keeps-loading/#post-12639900)
 * Status: resolved