Support » Plugin: Photo Gallery by 10Web - Responsive Image Gallery » Gallery Not Loading correctly

  • Resolved manojmilani123

    (@manojmilani123)



    Hello,

    We are loving your plugin and have been using it on many website. However we are facing issues on one of the website where we have tabs. We have a tab called Gallery where the shortcode for the gallery is placed. Gallery does not load correctly within the tab content. We have set the width and height of the gallery to 800×500. However, if we resize the window or open developer console, it expands correctly. Can you please assist us in fixing this?

    Thanks,
    Manoj M

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi Manoj,

    Thanks for letting us know about this problem. It is most probably occurring because the tabs call their content with AJAX and the width calculation fails.

    Could you please contact our team at support@10web.io and allow us to have a closer look at the problem? Also please mention the link to this forum thread.

    Our development team will try to find what’s creating the conflict in the tabs. We’ll share the solution here as well.

    Thank you!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    I am happy to inform you, that our development team has resolved the problem on your website. This solution will also be included in the next version of Photo Gallery plugin.

    Could you please have a look?
    Thank you! Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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