Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Gallery keeps loading every 2 seconds

  • Resolved Haydrion Rayel

    (@haydrionrayel)


    Nextgen have a lot of huge problems, it keeps on loading every 2 seconds because of your dismiss notice which one will not go away. FIX THIS !!!!!!!!!!!!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Imagely

    (@imagely)

    Hi @haydrionrayel,

    We are sorry to hear of the encountered problem. I hope that you wouldn’t mind to temporarily deactivate the plugins excepting NextGen Galery and try again to dismiss the notice.

    Hope this helps,
    Mihai

    Thread Starter Haydrion Rayel

    (@haydrionrayel)

    Problem is still there, can’t believe you don’t listen

    Thanks for installing NextGEN Gallery! Want help creating your first gallery? Launch the Gallery Wizard. If you close this message, you can also launch the Gallery Wizard at any time from the NextGEN Overview page.

    Dismiss
    UNDEFINED
    can’t delete the message, and plugin has loading again every 2 seconds

    all plugins are disabled, only nextgen is installed. On wordpress 4.9.8 everything works, but wordpress 5 gave this problem and error. So it is your plugin what has an issue

    Plugin Author Imagely

    (@imagely)

    Hi @haydrionrayel,

    I am sorry to hear of the persisting issue. Can you please let us know what WordPress version and what browser are you using?

    Thanks,
    Mihai

    Thread Starter Haydrion Rayel

    (@haydrionrayel)

    I use WordPress version 5.0.2

    But it has also happends to wordpress 5.0 and 5.0.1

    Thread Starter Haydrion Rayel

    (@haydrionrayel)

    all versions of wordpress have this problem, even wordpress 4.9.8. So the problem is your plugin

    Plugin Author Imagely

    (@imagely)

    Thank you very much for your report and for the provided details. I really hope that this will help our developers to figure out why the issue occurs.

    Mihai

    The same problem.
    The plugin loads and loads and loads.
    After a while it’s interrupted by the server.
    WP 5.0.3

    Plugin Support gabyimagely

    (@gabyimagely)

    Hi @haydrionrayel,

    Please accept my sincere apology on behalf of our company.
    There is an open bug report about that “Undefined” message, but the problem never is being described as the plugin loading over and over again.

    We want to take a closer look at that problem. We may need to deactivate plugins and switch the theme while troubleshooting temporarily. Would you feel OK with that? If so, please send us a bug report here: http://www.imagely.com/report-bug, refer back to this forum thread and let them know Gaby referred you.

    – Gaby, Customer Support

    Plugin Support gabyimagely

    (@gabyimagely)

    We were able to find that this particular problem will be fixed in our next release NextGen Gallery Version 3.1.8.
    I am going to mark this thread as resolved to close it.

    Thanks!

    – Gaby, Customer Support.

    Hello,

    i have the same Problem when dose the new Version comes out? In your website changelog you have write that the 3.1.8 is out but i cant download it.

Viewing 10 replies - 1 through 10 (of 10 total)
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