Support » Plugin: WooCommerce » Gallery Image Lightbox not working in 3.4

  • Resolved dhesse90

    (@dhesse90)


    Since the update, the enlarged lightbox popup for the gallery image won’t load. The main image popup does still work though. Note, I removed the function for the gallery slider, but adding it back in doesn’t do anything either.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Doug – a11n

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @dhesse90

    Since the update, the enlarged lightbox popup for the gallery image won’t load. The main image popup does still work though.

    Can you give me some context on this one, please?

    I went to the site and I’m able to click on the main product image into the light box, then press left or right to see the gallery image.

    Screen gif – http://cld.wthms.co/I3QF29

    Is this something different you are talking about?

    Thread Starter dhesse90

    (@dhesse90)

    Hi Doug,

    You’re clicking on the main image popup which works fine. Previously, the gallery image below the main image (the image of the cart comparison in my case) has enlarged when clicked on too.

    Echoing @dhesse90 on this as I, too, am having the same issue after upgrading Woocommerce to 3.4. The main image allows for hover-zoom and Lightbox support when you click the magnifying glass icon, but clicking any of the thumbnail images below does nothing. The images are linked to their source and appropriate URLs are visible in the browser status bar when hovered over, but it’s as if the click event is disabled (as expected) and then the Lightbox trigger never fires.

    For testing, I made a copy of the live site to a staging environment, then disabled all plugins except for Woocommerce, and the issue remained. Checked my functions.php and JS files to double-check that there are no conflicts, but nothing jumps out as an issue.

    For reference, here’s one of my product pages with the same issue: https://www.theconfettibar.com/shop/unicorn-dandruff/

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hey all!

    This issue was fixed in WooCommerce 3.4.1. Please update to apply the fix from this reported issue:

    https://href.li/?https://github.com/woocommerce/woocommerce/pull/20249

    Best,

    Thread Starter dhesse90

    (@dhesse90)

    Thank you very much for fixing it in the update!

Viewing 5 replies - 1 through 5 (of 5 total)
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