Support » Plugin: Photo Gallery by GT3 - Video Gallery & Gutenberg Block Gallery » Gallery doesn’t show up on mobile

  • Resolved spontans

    (@spontans)


    Dear GT3 team,
    I’ve built a nice video grid in using GT3 lite + Gutenberg, both WordPress and GT3 are updated to the latest version.

    The problem is that I can’t see the grid on my phone. (I try from iPhone).

    Could you kindly take a look at this issue?

    Here’s a link to the webpage:
    http://nothingtuluz.wwwnlsrc4.supercp.com/

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gt3themes

    (@gt3themes)

    @spontans Hello! The gallery is loading fine on mobile https://prnt.sc/urohol

    wna2020

    (@wna2020)

    Dear I have a similar problem, the gallery and the images look perfect on the desktop screen, but in responsive mode or on the smartphone the images are not loaded. At this time this happens for example: http://ciudadabierta.com.ar/negocios/cutaneo/

    I disabled all my plugins not required by the theme to see if there were incompatibilities. I have been trying several things and I can not solve it. Will it be a problem with the update?

    I appreciate your time and also the quality and functionality of the plugin.

    Plugin Author gt3themes

    (@gt3themes)

    @wna2020 Hello! Your website is not loading on our end. Do you have any geo-restrictions?

    Dear I just checked the site with TOR browser from another place and it works fine. I still cannot solve the problem of loading images in “responsive” mode or from smartphones. Does not load images from Photo Gallery by GT3

    Plugin Author gt3themes

    (@gt3themes)

    @wna2020 We can’t check your website, because it’s not loading on our end. Do you have any geo-restrictions? You can contact our team directly via a contact form available on our website.

    Plugin Author gt3themes

    (@gt3themes)

    We close this thread. If you still have some issues on mobile, please submit your request directly via our website.

Viewing 6 replies - 1 through 6 (of 6 total)
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