Support » Plugin: FooGallery - Image Gallery WordPress Plugin » Gallery Breaks Page (and won’t load independently)

  • Resolved skipperfilms

    (@skipperfilms)


    Not sure how long it’s been going on for, but I’m assuming something Auto Updated. WP 5.2.4, and I had FooGallery 1.8.18, which says support up to wordpress 5.3. I even tried rolling back to 1.7.8 in hopes it was just incompatibility. The plugin seems to work on SOME galleries on my site, but not others

    Works here – https://bohemia-events.com/portfolio/michelle-todds-dar-wedding/
    Not here – https://bohemia-events.com/portfolio/farm-garden/

    When I remove the shortcode, the site works fine and the page loads the rest of the content on it, but when the shortcode is added it breaks the whole page and I get an error 500. I cleared caches on the site and in the plugin. I even created a brand new dummy gallery with a few photos to see if I could just rebuild it all, but it’s still breaking the page. Not sure where to go from here! Any help is appreciated!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author bradvin

    (@bradvin)

    Can you look at your server logs to see what error is causing the pages to have error 500. That will help in figuring this out

    Plugin Support phillcoxon

    (@phillcoxon)

    Hi @skipperfilms,

    Just following up to see if you were able to get any details from your server logs about what the 500 error is being caused by?

    Plugin Support phillcoxon

    (@phillcoxon)

    Hi @skipperfilms,

    We haven’t heard back from you regarding this so will assume you’ve resolved the issue and I’ll close this support request.

    Please open a new support request if we can help with anything else.

    Thank you!

    skipperfilms

    (@skipperfilms)

    Hey everyone, sorry, I didn’t get any notifications for this post and assumed nobody had responded! Hopefully this isn’t locked yet, but I am still having the problem. I’m not exactly sure how to look at my server logs. Im on the cpanel (hostgator is my host) and dont see any options to view error logs. I’ll keep looking, but as you can see in this page – https://bohemia-events.com/portfolio/style/ – Right now, its not even giving an Error 500 anymore, it’s just a completely blank page. The back end is identical to similar pages (no difference in settings, just in content), so I’m still stuck.

    skipperfilms

    (@skipperfilms)

    Additionally, when I say the page is completely blank, I don’t even have the wordpress bar at the top that I normally see when I’m logged in and browsing my site. Which makes me think there’s something much more complicated going on than I thought.

    Plugin Author bradvin

    (@bradvin)

    I found some articles for hostgator on accessing your logs: https://www.hostgator.com/help/article/raw-access-logs

    And then I also found this answer on debugging in WP : https://wordpress.stackexchange.com/a/237379/17769

    Please try these and let me know

    skipperfilms

    (@skipperfilms)

    So, I’m not knowledgeable in web development at all, I know enough to modify a theme in wordpress, so this is all pretty foreign. I’ve found the Raw Access file, but the debugging is a little outside what I’m comfortable with. Looks like to debug the PHP, that can’t be done in wordpress, I need to get into the filesystem or something?

    Either way, this is what the raw access file says. I’m again, not sure what I’m looking for, this is all pretty foreign to me:

    60.191.38.77 – – [23/Nov/2019:08:47:03 -0600] “GET / HTTP/1.1” 301 – “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:47.0) Gecko/20100101 Firefox/47.0” bohemia-events.com 108.167.156.117
    60.191.38.77 – – [23/Nov/2019:08:47:02 -0600] “GET / HTTP/1.1” 301 – “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:47.0) Gecko/20100101 Firefox/47.0” bohemia-events.com 108.167.156.117
    108.167.156.117 – – [23/Nov/2019:08:47:03 -0600] “POST /wp-cron.php?doing_wp_cron=1574520423.9870479106903076171875 HTTP/1.1” 200 – “http://bohemia-events.com/wp-cron.php?doing_wp_cron=1574520423.9870479106903076171875” “WordPress/5.3; https://bohemia-events.com” bohemia-events.com 108.167.156.117
    100.43.81.127 – – [23/Nov/2019:08:56:08 -0600] “GET /robots.txt HTTP/1.1” 301 – “-” “Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)” bohemia-events.com 108.167.156.117
    93.158.161.42 – – [23/Nov/2019:08:56:13 -0600] “GET / HTTP/1.1” 200 40245 “-” “Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)” bohemia-events.com 108.167.156.117
    38.135.104.44 – – [23/Nov/2019:09:10:23 -0600] “GET / HTTP/1.1” 200 40245 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36” bohemia-events.com 108.167.156.117
    173.252.87.30 – – [23/Nov/2019:09:39:17 -0600] “GET / HTTP/1.1” 200 40245 “-” “facebookexternalhit/1.1 (+http://www.facebook.com/externalhit_uatext.php)” http://www.bohemia-events.com 108.167.156.117
    38.135.104.146 – – [23/Nov/2019:09:53:43 -0600] “GET / HTTP/1.1” 200 40245 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36” bohemia-events.com 108.167.156.117
    108.167.156.117 – – [23/Nov/2019:09:53:45 -0600] “POST /wp-cron.php?doing_wp_cron=1574524425.3018069267272949218750 HTTP/1.1” 200 – “http://bohemia-events.com/wp-cron.php?doing_wp_cron=1574524425.3018069267272949218750” “WordPress/5.3; https://bohemia-events.com” bohemia-events.com 108.167.156.117
    38.135.104.146 – – [23/Nov/2019:09:53:44 -0600] “GET /portfolio HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36” bohemia-events.com 108.167.156.117
    38.135.104.146 – – [23/Nov/2019:09:53:50 -0600] “GET /the-ladies/ HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36” bohemia-events.com 108.167.156.117
    125.212.193.50 – – [23/Nov/2019:10:45:05 -0600] “GET /wp-content/plugins/html404/cry.php.pjpeg HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    125.212.193.50 – – [23/Nov/2019:10:45:08 -0600] “GET /wp-content/plugins/html404/cry.php.pjpeg HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    125.212.193.50 – – [23/Nov/2019:10:45:36 -0600] “GET /wp-content/plugins/html404/cry.php.pjpeg HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    81.88.49.50 – – [23/Nov/2019:11:03:23 -0600] “GET /wp-includes/js/crop/license.php HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    108.167.156.117 – – [23/Nov/2019:11:03:24 -0600] “POST /wp-cron.php?doing_wp_cron=1574528604.1269938945770263671875 HTTP/1.1” 200 – “http://bohemia-events.com/wp-cron.php?doing_wp_cron=1574528604.1269938945770263671875” “WordPress/5.3; https://bohemia-events.com” bohemia-events.com 108.167.156.117
    81.88.49.29 – – [23/Nov/2019:11:03:27 -0600] “GET /wp-includes/js/crop/license.php HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    178.136.75.51 – – [23/Nov/2019:11:15:25 -0600] “GET / HTTP/1.0” 200 121327 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36” bohemia-events.com 108.167.156.117
    108.167.156.117 – – [23/Nov/2019:12:12:09 -0600] “POST /wp-cron.php?doing_wp_cron=1574532729.2599439620971679687500 HTTP/1.1” 200 – “http://bohemia-events.com/wp-cron.php?doing_wp_cron=1574532729.2599439620971679687500” “WordPress/5.3; https://bohemia-events.com” bohemia-events.com 108.167.156.117
    220.243.136.189 – – [23/Nov/2019:12:12:08 -0600] “GET /robots.txt HTTP/1.1” 301 – “-” “Mozilla/5.0 (Linux; Android 5.0; SM-G900P Build/LRX21T) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.4352.1231 Mobile Safari/537.36” bohemia-events.com 108.167.156.117
    192.3.16.249 – – [23/Nov/2019:12:43:28 -0600] “GET /x.php HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    108.167.156.117 – – [23/Nov/2019:12:43:29 -0600] “POST /wp-cron.php?doing_wp_cron=1574534609.5305230617523193359375 HTTP/1.1” 200 – “http://bohemia-events.com/wp-cron.php?doing_wp_cron=1574534609.5305230617523193359375” “WordPress/5.3; https://bohemia-events.com” bohemia-events.com 108.167.156.117
    194.116.202.51 – – [23/Nov/2019:12:50:34 -0600] “GET /wp-admin/systems.php HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    108.167.156.117 – – [23/Nov/2019:12:50:35 -0600] “POST /wp-cron.php?doing_wp_cron=1574535035.4348170757293701171875 HTTP/1.1” 200 – “http://bohemia-events.com/wp-cron.php?doing_wp_cron=1574535035.4348170757293701171875” “WordPress/5.3; https://bohemia-events.com” bohemia-events.com 108.167.156.117
    194.116.202.51 – – [23/Nov/2019:12:51:03 -0600] “GET /wp-admin/systems.php HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    194.116.202.51 – – [23/Nov/2019:12:51:05 -0600] “GET /wp-admin/systems.php HTTP/1.1” 301 – “http://site.ru” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4” bohemia-events.com 108.167.156.117
    66.249.65.92 – – [23/Nov/2019:13:03:55 -0600] “GET /robots.txt HTTP/1.1” 301 – “-” “Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)” bohemia-events.com 108.167.156.117
    108.167.156.117 – – [23/Nov/2019:13:03:56 -0600] “POST /wp-cron.php?doing_wp_cron=1574535836.1432158946990966796875 HTTP/1.1” 200 – “http://bohemia-events.com/wp-cron.php?doing_wp_cron=1574535836.1432158946990966796875” “WordPress/5.3; https://bohemia-events.com” bohemia-events.com 108.167.156.117
    66.249.65.94 – – [23/Nov/2019:13:03:58 -0600] “GET /ads.txt HTTP/1.1” 301 – “-” “Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)” bohemia-events.com 108.167.156.117
    108.167.156.117 – – [23/Nov/2019:13:52:43 -0600] “POST /wp-cron.php?doing_wp_cron=1574538763.4656310081481933593750 HTTP/1.1” 200 – “http://bohemia-events.com/wp-cron.php?doing_wp_cron=1574538763.4656310081481933593750” “WordPress/5.3; https://bohemia-events.com” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:42 -0600] “GET / HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:44 -0600] “GET /cms HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:45 -0600] “GET /blog HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:46 -0600] “GET /demo HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:47 -0600] “GET /home HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:49 -0600] “GET /main HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:49 -0600] “GET /www HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:51 -0600] “GET /site HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:52 -0600] “GET /website HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:53 -0600] “GET /test HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:54 -0600] “GET /en HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:55 -0600] “GET /press HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:56 -0600] “GET /new HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117
    62.210.139.92 – – [23/Nov/2019:13:52:57 -0600] “GET /news HTTP/1.1” 301 – “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0” bohemia-events.com 108.167.156.117

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