Support » Plugin: Gallery Bank: WordPress Photo Gallery Plugin » Gallery Bank: Picture rotation does not work

  • Resolved steinpilz0104

    (@steinpilz0104)


    Hi

    I’ve created small galleries and had to rotate pictures, these worked
    However in a Gallerry with 17 pictures, the rotation does not work.

    Why? How can I change it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Varun Sharma

    (@contact-banker)

    Hi,

    Please make sure that the WordPress website has sufficient Memory Limit.

    Recommended is 512M.

    Hope that helps!

    Thanks

    Support Team
    Tech Banker

    Hi

    My provider allows only 256M, we changed it to that value, however the rotation does still not work.
    Do you have another solution?

    Plugin Author Varun Sharma

    (@contact-banker)

    Hi,

    It could be that your images are heavier and the rotate function which re-creates the image on your server to rotate them doesn’t get executed as your memory could have been fully exhausted.

    Please test rotating with an image of 1MB or less size.

    If it works well, then the problem is due to heavy size of your images.

    Ask your host to increase memory limit or change to a different reliable host with memory limit of minimum 512M.

    Please check your server error logs as well to re-confirm the memory exhaustion error.

    Thanks

    Support Team
    Tech Banker

    steinpilz0104

    (@steinpilz0104)

    Hi
    Thanks; the pictures are big ones and I can’t change the hoster, so I have to reduce the size.
    What picture Size works with 256K?

Viewing 4 replies - 1 through 4 (of 4 total)
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