Support » Plugin: Modula Image Gallery » Galleries not working

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mplusb

    (@mplusb)

    Hello @kgansneder,

    I have checked this and it seems like the gallery cannot find those images.
    Here is a screenshot: https://gyazo.com/e9965b81fe06ec701e35df7928cbe1ed
    Could you please delete them from your Media library and reupload them?

    Thank you,
    Mihaela

    I’ve done that for the engagement gallery, and still nothing.

    Plugin Support mplusb

    (@mplusb)

    Hello @kgansneder,

    Could you please turn off the lazy load?
    Please go to your gallery > scroll down to Settings > Speed Up > and turn off Lazy load then save the gallery.
    Please let me know if this solves the issue.

    All the best,
    Mihaela

    Did that, still not working.

    Plugin Support mplusb

    (@mplusb)

    Hello @kgansneder,

    Did you make any changes to the plugin’s files? The gallery’s code did not look right.
    Could you please switch your theme to a WordPress default one for a couple of minutes and see if it works afterwards? It might be an incompatibility with the theme.

    Or I recommend installing this plugin: https://wordpress.org/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website. It will not affect your website.

    Please let me know if Modula works as it should with a vanilla WordPress session and a default theme or if it’s still the same.

    All the best,
    Mihaela

    I tried creating a new gallery and a new page, and it’s still not working: https://www.gsquaredblog.com/engagement/

    My wedding gallery is working fine, so I don’t understand what the issue is.

    Plugin Support mplusb

    (@mplusb)

    Hello @kgansneder,

    Thank you! Upon further investigation it seems like the issue comes from another plugin or the theme, something with unitegallery.
    Do you have another gallery on that page? Could you remove it?

    Warmly,
    Mihaela

Viewing 7 replies - 1 through 7 (of 7 total)
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