• Resolved alcewebdesign

    (@alcewebdesign)


    Hi! Yesterday this plugin worked correctly but today all galleries that I’ve in my posts dissapear, whats the problem? 🙁

    (This plugin I have installed for a year)

    thank u so much

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Do you remember what you installed or updated yesterday? I checked your page but the issue is from another plugin or your theme.

    To rule out a theme conflict, you’ll first need to temporarily deactivate your theme and activate a WordPress default (stock) theme like Twenty Nineteen. Then clear your browser cache and any other caching that might be running on your WordPress site or server/hosting environment.

    Test your issue again, and if it no longer exists, you have identified a theme conflict. At this point, adjustments will need to be made to your theme in order to get our plugin to work with your site.

    If you’ve already ruled out a theme conflict, next you’ll need to check for plugin conflicts.

    While a WP stock theme is still active, next deactivate all other plugins except for final tiles gallery.

    Test the issue once again, and if it no longer exists, you have a plugin conflict. To determine which plugin is conflicting, re-activate plugins one by one while testing to see if the issue returns after each activation. When the issue returns you’ve found the conflicting plugin.

    Thread Starter alcewebdesign

    (@alcewebdesign)

    nothing! since one month don’t add any new plugin or updated nothing :S

    I know it’s an annoying procedure but unfortunately there’s no other way 🙁

    Thread Starter alcewebdesign

    (@alcewebdesign)

    thank you so much 🙂 amazing support!

Viewing 4 replies - 1 through 4 (of 4 total)
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