Support » Plugin: NextGEN Gallery - WordPress Gallery Plugin » Galleries Missing In Manage Gallery List as of v1.9.10 & WP 3.5

  • ResolvedPlugin Author photocrati

    (@photocrati)


    This thread is referring to the error of missing galleries under Gallery >> Manage Gallery list.

    If you are experiencing this error, please detail the below needed information + temp. login information in a Bug Report to us here. Thanks!

    – WordPress up to date?
    – NextGEN up to date? (Did this error begin as of v1.9.10 or v1.9.11Beta?)
    – What version of NextGEN Gallery did you have previously installed before you upgraded?

    (please confirm the following, with your server host tech) :
    – MySQL up to date (5.2.4)?
    – PHP up to date (5.0)?
    – The mod_rewrite Apache module activated?
    – PHP Safe Mode OFF?

    and if you’re willing to share:
    – Who are you hosted with?
    – What theme are you running?
    – Which plugins do you have installed and activated?
    – Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

    We will likely have a fix for this in our next upgrade, but to be sure we do – we’ll need as much information as possible from those of you who are experiencing this bug.

    *Please do not post unrelated issues in this thread. This thread is specifically for the error of missing galleries under Gallery > Manage Gallery list, as of v1.9.10 upgrade/v1.9.11Beta & WP 3.5.x.

    Thanks!

    http://wordpress.org/extend/plugins/nextgen-gallery/

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  • Plugin Author photocrati

    (@photocrati)

    This issue should be resolved in our most recent upgrade v1.9.11 now available for download and install!

    Issue isn’t resolved on my end. I had to go back to .10 and when I did all galleries gone

    Plugin Author photocrati

    (@photocrati)

    Hi @robertlittal – would you mind upgrading to v1.9.12 of our plugin and let us know if that resolves the issue you’re experiencing? We just released that update this morning.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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