NextGEN Gallery
[resolved] Galleries Missing In Manage Gallery List as of v1.9.10 & WP 3.5 (4 posts)

  1. photocrati
    Plugin Author

    Posted 3 years ago #

    This thread is referring to the error of missing galleries under Gallery >> Manage Gallery list.

    If you are experiencing this error, please detail the below needed information + temp. login information in a Bug Report to us here. Thanks!

    - WordPress up to date?
    - NextGEN up to date? (Did this error begin as of v1.9.10 or v1.9.11Beta?)
    - What version of NextGEN Gallery did you have previously installed before you upgraded?

    (please confirm the following, with your server host tech) :
    - MySQL up to date (5.2.4)?
    - PHP up to date (5.0)?
    - The mod_rewrite Apache module activated?
    - PHP Safe Mode OFF?

    and if you're willing to share:
    - Who are you hosted with?
    - What theme are you running?
    - Which plugins do you have installed and activated?
    - Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

    We will likely have a fix for this in our next upgrade, but to be sure we do - we'll need as much information as possible from those of you who are experiencing this bug.

    *Please do not post unrelated issues in this thread. This thread is specifically for the error of missing galleries under Gallery > Manage Gallery list, as of v1.9.10 upgrade/v1.9.11Beta & WP 3.5.x.



  2. photocrati
    Plugin Author

    Posted 2 years ago #

    This issue should be resolved in our most recent upgrade v1.9.11 now available for download and install!

  3. robertlittal
    Posted 2 years ago #

    Issue isn't resolved on my end. I had to go back to .10 and when I did all galleries gone

  4. photocrati
    Plugin Author

    Posted 2 years ago #

    Hi @robertlittal - would you mind upgrading to v1.9.12 of our plugin and let us know if that resolves the issue you're experiencing? We just released that update this morning.


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