• Resolved jyt0208


    The duplicate conversion tracking in GA seems to start from these 3 days, and happened to a specific product. The weird thing is, the same user was recorded from 2 sources- youtube and direct. But the revenue amount was different(same product).

    Second question is, I added a google adwords conversion tracking tag on my header, which is another Gtag.js, so there are 2 gtags on my site including yours. Is it okay?

    Please help, thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Author Tatvic



    Thank you for writing to us!

    Adwords conversion tag will not create any issue. It will slightly increase the amount of time to load the site.

    The duplicate transaction for a specific product requires an investigation from the backend.

    Additionally, we did a quick look of the store & found that your store is having a child/custom theme & as we have mentioned in the description & FAQs, the free version is not fully compatible with the child/custom theme.

    You can contact us directly at analytics2(at)tatvic(dot)com. for further queries.

    Hope this helps!

    Thanks & Regards,

Viewing 1 replies (of 1 total)
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