• Resolved jyt0208

    (@jyt0208)


    The duplicate conversion tracking in GA seems to start from these 3 days, and happened to a specific product. The weird thing is, the same user was recorded from 2 sources- youtube and direct. But the revenue amount was different(same product).

    Second question is, I added a google adwords conversion tracking tag on my header, which is another Gtag.js, so there are 2 gtags on my site including yours. Is it okay?

    Please help, thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Tatvic

    (@tatvic)

    Hi,

    Thank you for writing to us!

    Adwords conversion tag will not create any issue. It will slightly increase the amount of time to load the site.

    The duplicate transaction for a specific product requires an investigation from the backend.

    Additionally, we did a quick look of the store & found that your store is having a child/custom theme & as we have mentioned in the description & FAQs, the free version is not fully compatible with the child/custom theme.

    You can contact us directly at analytics2(at)tatvic(dot)com. for further queries.

    Hope this helps!

    Thanks & Regards,

Viewing 1 replies (of 1 total)
  • The topic ‘GA Duplicate Conversion’ is closed to new replies.