• Resolved sophiaknows

    (@sophiaknows)


    Hello dear Exactmetrics team,

    I have a problem with UA and GA4 (my internal traffic is not filtered) so I did a lot of setting and about the GA4 version, I am told that the tag is not detected, so it is not updated. In Tag manager, there is indeed only the UA version. So I check in the inspector, and I find this :

    <!-- This site uses the Google Analytics by Exactmetrics plugin v7.11.0 - ...
    <script data-cfasync="false" data-wpfc-render="false" type="text/javascript">
    ...
    var disableStrs = [
    'ga-disable-G-MYGA4CODE',

    Is this the usual untracking option for people who refuse cookies or does this globally disable the Analytics tag and, if so, how can I change this? I don’t know why, because right after there is the UA code and it is detected.
    So do you have any idea why the tag is not detected when it appears elsewhere in the inspector (after “v4_id” and https://www.googletagmanager.com/gtag /js?id=) ?

    Thank you for your time!

    PS: I did this with private navigation

    • This topic was modified 1 year, 4 months ago by sophiaknows.

    The page I need help with: [log in to see the link]

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