G+ Icon not removing

  • designdrumm

    (@designdrumm)


    5 years, 3 months ago

    Hello,
    Since your latest update, I can not remove the G+ icon from my page. I know that G+ is no longer live and it has been a while since I updated your plugin. So somewhere in the update, your new plugin doesn’t take into account if the user has a G+ icon displaying from a previous version of your plugin and remove it correctly.

    Need update soon please.

    TIA

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter designdrumm

    (@designdrumm)

    5 years, 3 months ago

    I also went and put back the old plugin files and tried to remove G+ then update, but it will not let me remove with the old plugin as well. I think possibly your update changes database structure.

    Thread Starter designdrumm

    (@designdrumm)

    5 years, 3 months ago

    Well everything is working now. Not sure what I did. Last thing was updating plugin, clearing cache and visiting a couple of pages. Guess visiting the pages forced an update of the cache maybe? dunno

    socialdude

    (@socialdude)

    5 years, 3 months ago

    Ok great, thank you for updating the community about this! 🙂

    Thread Starter designdrumm

    (@designdrumm)

    5 years, 3 months ago

    .. aaannd it’s back. My brain hurts.

    Can you please check your process for updating the database when a user has predefined G+ account info and that icon showing on their site before your current update.

    Also, I did notice it takes a couple of saves when adding and removing buttons. It doesn’t work well with W3TC or Autoptimize. From my experience.

    Best,
    designdrumm

    Optimizing Matters

    (@optimizingmatters)

    5 years, 3 months ago

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

Viewing 5 replies - 1 through 5 (of 5 total)
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