Support » Plugin: WP Chat App » Fuzzy widget and very small font

  • Resolved neoset

    (@neoset)


    Hello, I do not understand why the widget looks so blurry and the font so small, the font should be perfectly readable and it would need to increase in general enough, as for the widget to look so blurry I do not understand it, it seems as if it had to do with the resolution of the widget should look more solid.
    A greeting.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @neoset ,

    Thanks for using FileBird, can you please send us your website link to check this case?

    Kind regards,
    -Bruce-

    Thread Starter neoset

    (@neoset)

    On your own website you already have this case:
    https://demo.ninjateam.org/whatsapp-chat-wordpress/
    I see the blurry widget and the very small font, I think that more users will see the same, many of these users will uninstall the plugin precisely because of these things, I on the contrary report the problem and offer my opinion that it is something that has much more value.
    I have not yet decided definitely with the plugin for these 2 reasons and I believe that your plugin has the potential to be the best, so I want to help you with my suggestions.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @neoset ,

    We have checked this over again and see it is not a problem, as the fonts cannot be made bigger than that so as to preserve the size and orientation of that widget for different screen sizes (mobiles to desktop).

    Regarding the blurry texts, we will check and improve this.

    Thank you so much.

    Kind regards,
    -Bruce-

    Thread Starter neoset

    (@neoset)

    We have checked this over again and see it is not a problem, as the fonts cannot be made bigger than that so as to preserve the size and orientation of that widget for different screen sizes (mobiles to desktop).

    With CSS media queries if it can be done at least for desktop that is very small although on mobile I also see it small:

    @media only screen and (min-width: 600px) {...}

    but if you decide to offer that general size for all devices for any reason it is your decision and I can understand it.

    Greetings and thanks for this awesome plugin.

    • This reply was modified 9 months ago by neoset.
    • This reply was modified 9 months ago by neoset.
    Plugin Support Bruce

    (@ninjateamwp)

    Hi @neoset ,

    OK, I will forward this CSS suggestion to our developers for consideration. Thank you so much for that.

    Kind regards,
    -Bruce-

    Thread Starter neoset

    (@neoset)

    I have noticed that not only the text is blurred but the widget in general, text backgrounds and images as well, in addition to the box and the abbreviated code widgets, where it is quite noticeable is in the images but if you can take a look at the frontend widgets in general better.
    Thanks for your patience and I hope it is not too difficult to fix this.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @neoset ,

    Yes, no issues at all, your observations are well noted. Thanks a lot.

    Kind regards,
    -Bruce-

Viewing 7 replies - 1 through 7 (of 7 total)
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