Title: Fuzzy Thumbnails, Thumbnails Wrong Size
Last modified: December 24, 2020

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# Fuzzy Thumbnails, Thumbnails Wrong Size

 *  Resolved [ASGrant](https://wordpress.org/support/users/asgrant/)
 * (@asgrant)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fuzzy-thumbnails-thumbnails-wrong-size/)
 * I know this topic has been discussed many many times, and I’ve read many of the
   posts. I still can’t fix the fuzzy thumbnail issue. Here’s the problem and my
   attempts to fix:
 * I’m starting to use Woocommerce with Avada, 7.1.2 and put up a few products for
   testing.
 * The thumbnails are fuzzy and the wrong size (100×100. I followed the instructions
   to adjust the thumbnail size in Appearance > Customize > Woocommerce.
 * *********************************
    Main image width: 750 I set the thumbnail 
   size to 375: 750 divided by 4 x 2 (retina display)
 * The “uncropped” radio box is checked but the thumbnails are showing at 100×100
   instead.
    Avada’s WooCommerce Product Gallery Slider is ON.
 * *********************************
    I downloaded the Regenerate Thumbnails plugin
   and ran it. Results: woocommerce_thumbnail: 375×0 pixels (proportionally resized
   to fit inside dimensions) woocommerce_single: 750×0 pixels (proportionally resized
   to fit inside dimensions) woocommerce_gallery_thumbnail: 100×100 pixels (cropped
   to fit) shop_catalog: 375×0 pixels (proportionally resized to fit inside dimensions)
   shop_single: 750×0 pixels (proportionally resized to fit inside dimensions) shop_thumbnail:
   100×100 pixels (cropped to fit)
 * I cleared all caches: Browser, WP-Rocket, Avada Fusion Cache.
 * *********************************
    Checked again in Safari, Chrome and Firefox.
   No change to the thumbnail size or the fuzzy images in Safari or Chrome.
 * The thumbnails don’t even appear in Firefox. They are there in the inspector 
   but the thumbnails aren’t “pushing” the tabs downward to reveal the thumbnail
   images.
 * *********************************
    Any help in resolving this will be appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffuzzy-thumbnails-thumbnails-wrong-size%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fuzzy-thumbnails-thumbnails-wrong-size/#post-13830965)
 * Hello!
 * It looks like the issue is within the theme. The best place to get further support
   is to reach out to the [theme developer directly](https://theme-fusion.com/documentation/avada/support/avada-theme-support/)
   since they’d be more familiar with how it works than we would be!
 *  Thread Starter [ASGrant](https://wordpress.org/support/users/asgrant/)
 * (@asgrant)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fuzzy-thumbnails-thumbnails-wrong-size/#post-13840806)
 * Avada had a fix for this. Thanks.
 *  Plugin Support [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fuzzy-thumbnails-thumbnails-wrong-size/#post-13840913)
 * Glad to hear they fixed it. I’ll close this thread for now, but if you run into
   any other issues, please don’t hesitate to reach out again! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fuzzy Thumbnails, Thumbnails Wrong Size’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Senff – a11n](https://wordpress.org/support/users/senff/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/fuzzy-thumbnails-thumbnails-wrong-size/#post-13840913)
 * Status: resolved