Title: Further information required
Last modified: January 6, 2017

---

# Further information required

 *  Resolved [khunmax](https://wordpress.org/support/users/khunmax/)
 * (@khunmax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/)
 * Vinny
    Thanks very much for your plugin.
 * I had the problem where users in my forum would tick (notify me of replies) but
   no emails notifications were received.
    I researched this issue online and found
   it was a common problem.
 * To resolve it I tried the following:
    1. deactived my mail plugin (Postman smtp):
   No success 2. installed the plugin (AsynCRONous bbPress Subscriptions): No success
 * I then installed your plugin and it fixed the problem. Nice, thank-you, but are
   you able to explain why your plugin worked to fix the problem?
 * I would also be very grateful if you could help me with the following:
 * 1. I currently have the following two plugins still installed. There is no conflict
   with your plugin, however, do I still need them, or can your plugin handle the
   issues they address:
 * [http://www.rewweb.co.uk/reply-subscribed/](http://www.rewweb.co.uk/reply-subscribed/)
   
   [http://www.rewweb.co.uk/topic-subscribe/](http://www.rewweb.co.uk/topic-subscribe/)
 * 2. When I use the short codes [topic-url] or [reply-url] in the email template
   settings, the resulting emails, when they get sent out, do not have a hyperlink(
   just the link in plain text). How can I fix this? That is, when my users receive
   a notification email I want it to include a hyperlink so that they can just click
   on the link and don’t have to cut and paste it to a browser.
 * 3. I have read all of your documentation, however I am still very unclear what
   the “BBpres Forum Subscriptions Overide” setting in your plugin does?
 * Thanks in advance for your kind assistance. I wish you all the best for the new
   year.

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [useStrict](https://wordpress.org/support/users/usestrict/)
 * (@usestrict)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8624614)
 * Hi Khunmax,
 * I’m glad you like the plugin. Let’s go by parts.
 * > I had the problem where users in my forum would tick (notify me of replies)
   > but no emails notifications were received.
 * Do you mean the core reply notification offered by bbpress core?
 * > I then installed your plugin and it fixed the problem. Nice, thank-you, but
   > are you able to explain why your plugin worked to fix the problem?
 * That depends on your settings. The actual mailing out is just a call to `wp_mail()`,
   so there’s no magic there. If you selected roles for mailout in the settings,
   then the problem is likely that something was interfering with the core mailouts.
   Role mailouts by bbpnns are triggered by the actions called when a new topic 
   or reply is created. Core notifications are also initiated by the new topic/reply
   action, but there are more actions/filters involved. One of your plugins may 
   be interfering.
 * > I currently have the following two plugins still installed. There is no conflict
   > with your plugin, however, do I still need them, or can your plugin handle 
   > the issues they address:
   > [http://www.rewweb.co.uk/reply-subscribed/](http://www.rewweb.co.uk/reply-subscribed/)
   > 
   > [http://www.rewweb.co.uk/topic-subscribe/](http://www.rewweb.co.uk/topic-subscribe/)
 * I’m not familiar with those plugins. What do they address?
 * >  When I use the short codes [topic-url] or [reply-url] in the email template
   > settings, the resulting emails, when they get sent out, do not have a hyperlink(
   > just the link in plain text). How can I fix this?
 * Something is interfering with my plugin (conflict). I suspect the same thing 
   that’s causing the original issues you described may be causing this one, too.
   It doesn’t look like my plugin is being triggered at all, as the tags will always
   be replaced when the message is built.
 * > I have read all of your documentation, however I am still very unclear what
   > the “BBpres Forum Subscriptions Overide” setting in your plugin does?
 * It’s an option to replace the bbpress core mailouts with the bbpnns template 
   and preferences (html/plain/both types). With this option, you typically don’t
   select any roles to send notifications to, but rely on the users clicking the
   subscription options for forums and topics (to notify of topics and replies, 
   respectively).
 * I recommend testing everything without those 2 plugins installed, as I suspect
   they may be causing your problems.
 * Let me know if this helps.
 * Happy New Year!
 * Vinny
    -  This reply was modified 9 years, 5 months ago by [useStrict](https://wordpress.org/support/users/usestrict/).
 *  Thread Starter [khunmax](https://wordpress.org/support/users/khunmax/)
 * (@khunmax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8624643)
 * Hey vinny
    Thanks very much for your swift reply.
 * Just some background for my curiosity. I like to keep the amount of plugins that
   I run to a minimum. I also run my own functionality (snippets) plugin. Your plugin
   solved the issue (THANKS) but if it is something I could just tweak, or a snippet
   I could add to my functionality plugin that would be preferred.
 * 1. Yes I mean the core receive replies to topic function of BBpress. It wasn’t
   working. That is, a user would tick to receive, but no emails were going out.
   
   2. The reply subscribe plugin basically changes the default bbpress setting so
   that the tick box to opt in for notification of replies is always in the ticked
   position. The description for the plugin is as follows:
 * >  Currently when responding to topics in bbPress the default “Notify me of follow-
   > up replies via email” is left blank. This means that despite subscribing to
   > a topic, when you post a response but forget to tick this box, then you are
   > unsubscribed from the topic.
   > This plugin changes the default “Notify me of follow-up replies via email” 
   > from blank to ticked.
   > Also the default is not to subscribe you to topics you create – this plugin
   > also fixes that.
   > In other words for topics and replies, the box is ticked, so you’ll be subscribed
   > unless you untick it !
 * 3. The description for the topic subscribe plugin is as follows:
 * >  When users subscribe to forums, they are not automatically subscribed to new
   > topics in those forums.
   > This plugin fixes that !
 * 4. This is what I have in the email template setting for your plugin:
 * >  Hello
   > A new reply has just been posted by [reply-author].
   >  Topic title: [reply-title]
   > Topic url: [topic-url]
   > Kind Regards
 * But when the notification email arrives the topic url is not a hyperlink, it 
   is just plain text:
 * >  Hello
   > A new reply has just been posted by Golden Boy.
   >  Topic title: Reply To: Best
   > phone Option? Topic url: [https://mysite.com/forums/topic/best-phone-option/](https://mysite.com/forums/topic/best-phone-option/)
   > Kind Regards
 * Note: it shows up as a hyperlink in this post though.
 * Thanks again Vinny. I am looking forward to your reply.
    -  This reply was modified 9 years, 5 months ago by [khunmax](https://wordpress.org/support/users/khunmax/).
    -  This reply was modified 9 years, 5 months ago by [khunmax](https://wordpress.org/support/users/khunmax/).
    -  This reply was modified 9 years, 5 months ago by [khunmax](https://wordpress.org/support/users/khunmax/).
 *  Plugin Author [useStrict](https://wordpress.org/support/users/usestrict/)
 * (@usestrict)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8624670)
 * AH! Now I understand what you mean.
 * No, the URL isn’t a link. I couldn’t make it one in case people were sending 
   out plain-text emails.
 * Nothing stops you from creating a link for it, though:
 * `<a href="[topic-url]">[topic-url]</a>`
 * Cheers,
    Vinny
 *  Thread Starter [khunmax](https://wordpress.org/support/users/khunmax/)
 * (@khunmax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8624680)
 * On this last hyperlink issue, it would seem useful if I tell you that I also 
   use Alo easy newsletter and fast secure contact form. Both of those plugins also
   generate outgoing emails (that use shortcodes in their templates) and all of 
   the resulting emails arrive with the hyperlinks working correctly.
 *  Thread Starter [khunmax](https://wordpress.org/support/users/khunmax/)
 * (@khunmax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8624686)
 * Thanks. I will just reformat the email template and check that it works. I suspected
   you might not have included hyperlinks as default because of potential blocking
   by spam filters.
 * While I am doing that, any chance you could have a look at the two plugins I 
   referred to an let me know if I can delete them and replace them with a setting
   in your plugin?
 *  Plugin Author [useStrict](https://wordpress.org/support/users/usestrict/)
 * (@usestrict)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8624711)
 * I can’t make the url tags into automatic links due to backward compatibility.
   What I can do is offer new tags: `[topic-link]` and `[reply-link]` that will 
   automatically generate links.
 * I’ll look into those two plugins and check if they can be integrated into mine.
   You can probably take care of those options with a couple of filters in your 
   functions.php file, though.
 *  Thread Starter [khunmax](https://wordpress.org/support/users/khunmax/)
 * (@khunmax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8624730)
 * Thanks Vinny.
 * Happy to report inserting the url manually works.
 * Are those two tags above good to go right now?
 * And what is the difference between these two tags:
 * [reply-url], [reply-replyurl]
 * Thanks for your speedy assistance.
 *  Thread Starter [khunmax](https://wordpress.org/support/users/khunmax/)
 * (@khunmax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8624741)
 * If I use the [reply-url] tag the link in the resulting email links to a page 
   with just the free standing reply (ie. not to the reply within the topic in which
   it appears).
 * Is there tag that can generates a link to the reply, but in the topic page where
   it appears?
 *  Thread Starter [khunmax](https://wordpress.org/support/users/khunmax/)
 * (@khunmax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8629601)
 * bump
 *  Plugin Author [useStrict](https://wordpress.org/support/users/usestrict/)
 * (@usestrict)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8629731)
 * Hi Khunmax,
 * Please don’t bump. I always try to respond as soon as possible, but I’m not always
   in front of the computer, especially on weekends.
 * > And what is the difference between these two tags:
   > [reply-url], [reply-replyurl]
 * They each use a different bbpress function to generate the URLs.
 * Here are a couple of examples taken from my development server:
 *     ```
       [reply-url] => http://wp-plugins.local/2016/08/4432/
       [reply-replyurl] => http://wp-plugins.local/2016/08/test-new-topic-with-php7/#post-4432
       ```
   
 * > Is there tag that can generates a link to the reply, but in the topic page 
   > where it appears?
 * The second one, as you can see in the example.
 *  Thread Starter [khunmax](https://wordpress.org/support/users/khunmax/)
 * (@khunmax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8632809)
 * Hey Vinny
 * Very sorry, I did not mean to offend.
 * I am looking forward to your advice regarding the reply-subscribed and topic-
   subscribed plugins I provided a link to in my above posts.
 * It would be super if you incorporated the code for them both into your plugin.
 * Kind Regards and all the very best for the year ahead.
 * Max
 *  Plugin Author [useStrict](https://wordpress.org/support/users/usestrict/)
 * (@usestrict)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8636259)
 * Sorry, Max, but I can’t add any new functionality until I manage to get version
   2.0 out. Did you look at the code to see how they do it? You can probably replicate
   the functionality with a filter in your functions.php file.

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Further information required’ is closed to new replies.

 * ![](https://ps.w.org/bbpress-notify-nospam/assets/icon-256x256.png?rev=3449133)
 * [bbPress Notify (No-Spam)](https://wordpress.org/plugins/bbpress-notify-nospam/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bbpress-notify-nospam/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bbpress-notify-nospam/)
 * [Active Topics](https://wordpress.org/support/plugin/bbpress-notify-nospam/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bbpress-notify-nospam/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bbpress-notify-nospam/reviews/)

 * 12 replies
 * 2 participants
 * Last reply from: [useStrict](https://wordpress.org/support/users/usestrict/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/further-information-required/#post-8636259)
 * Status: resolved