Support » Plugin: Mailchimp for WooCommerce » Functionality specification request

  • Resolved toktor

    (@toktor)


    Hi
    I would like to confirm functionality. This plugin only syncs orders that are already in Woocommerce, correct? It does not catch guest users whose activities did not create order / left before clicking “buy” button, correct?

    Thank you

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  • Plugin Author mcsupport

    (@mcsupport)

    Hey @toktor,

    Thanks for the post! To clarify a bit, the plugin will “capture” any email address that has been entered during checkout along with the items that have been placed in that person’s cart. This information is useful for abandoned cart automations (more on abandoned cart automations can be found in MailChimp’s Knowledgebase, here, if you’d like to read more.). That being said, the folks who do not complete their purchases from your store will only be added to your list as a “non-subscribed contact” and there will be limitations to the types of emails they can be sent. More information on the various types of list members inside of MailChimp can be found here, as well: https://kb.mailchimp.com/lists/manage-contacts/all-about-list-stats

    Hope that helps! Please feel free to reach back out at any time if you have other MailChimp for WooCommerce related questions.

    Cheers!

    Pearl

Viewing 1 replies (of 1 total)
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