Fulfill orders

  • Resolved unet

    (@unet)


    2 years, 8 months ago

    Hello
    I am not clear on how to fulfill orders, is it done automatically, or is there is a place to do it.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support mivtt

    (@mivtt)

    2 years, 8 months ago

    Hi,

    Thank you for contacting VillaTheme.

    To fulfill orders, there are 2 ways:

    + Fulfilling by extension (available in both the free and paid version), just go to WooCommerce > Orders, click on “To order” button, check your Fulfill tab of this plugin setting to let that button show up.

    + Bulk fulfill by API (available only in the paid version).

    All you can see in our video: https://youtu.be/eCt8sJVsBXk?t=827

    Best regards.

    Thread Starter unet

    (@unet)

    2 years, 8 months ago

    Hi
    I don’t see a “To Order” button on WooCommerce>Orders, the only buttons that I see are “Add order”, “Import tracking number”, and “Export tracking number”.

    Plugin Support mivtt

    (@mivtt)

    2 years, 8 months ago

    Hi,

    Please take a look on my note above: “check your Fulfill tab of this plugin setting to let that button show up”.

    Go to Fulfill tab, Show action option, select order statuses that let “To order” button show up.

    Best regards.

    Thread Starter unet

    (@unet)

    2 years, 8 months ago

    On the “Show action” of the Fulfill tab there are the following options selected “Processing”, “On hold”, and “completed”, and on the dropdown menu, it doesn’t show the “To order” option.

    Plugin Support mivtt

    (@mivtt)

    2 years, 8 months ago

    Hi,

    You seem not to understand this option.
    When order statuses selected “Processing”, “On hold”, and “completed”, that means only the aliexpress orders that have such those statuses will display “To order” button in WooCommerce > Orders.

    Please now go to WooCommerce > Orders check your aliexpress orders statuses, what are those statuses?

    Best regards.

    Thread Starter unet

    (@unet)

    2 years, 8 months ago

    Hi
    I am still creating my website, the site is not live yet, I don’t have any orders yet.

    • This reply was modified 2 years, 8 months ago by unet. Reason: correct mistake
    Plugin Support mivtt

    (@mivtt)

    2 years, 8 months ago

    Hi,

    You can test an order included aliexpress products on your site, then check in WooCommerce > Orders. You can see this video guide.

    Best regards.

    Thread Starter unet

    (@unet)

    2 years, 8 months ago

    Hi
    It is not very clear in the video. Do I have to actually purchase a product in my store?

    Plugin Support mivtt

    (@mivtt)

    2 years, 8 months ago

    Hi,

    Yes, just do the test, order an aliexpress product on your site, then check that order on WooCommerce > Orders.

    Best regards

Viewing 9 replies - 1 through 9 (of 9 total)
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